Operations Associate

Platinum Coastal Group; Kansas City (MO); On-site; USD 32,000 - 46,000; Full time

Job summary

Platinum Coastal Group in Kansas City, MO, is seeking an entry-level operations assistant who will support day-to-day business workflows while working closely with customers, coworkers, and onsite leadership. This on-site, customer-facing role requires strong communication, organization, and reliability. Transferable experience from retail, hospitality, or service settings is welcomed as you help coordinate requests, track tasks, and resolve issues.

Qualifications

• Entry-level candidate must be personable and dependable.
• Strong communication and organization are essential.
• Experience in customer service, retail, hospitality, or service industries is helpful but not required.

Responsibilities

• Assist with daily operational workflows
• Coordinate routine requests and internal handoffs
• Interact directly with customers or onsite partners as needed
• Track tasks, updates, and operational issues

Skills

customer

business operations

operations administration

Job description

Role at a glance

This entry-level position supports day-to-day business operations while working closely with customers, coworkers, and onsite leadership.

SETTING

On site

STYLE

Interactive, collaborative and customer-facing

Primary Responsibilities

• Assist with daily operational workflows
• Coordinate routine requests and internal handoffs
• Interact directly with customers or onsite partners as needed
• Track tasks, updates, and operational issues

This is an on-site position with regular face-to-face interaction. The role is designed for someone comfortable working directly with customers, clients, members, community participants, partners, or onsite coworkers rather than working exclusively behind the scenes.

Entry-level fit:

A strong entry-level candidate is personable, dependable, comfortable starting conversations, organized, coachable, and able to communicate professionally in a fast-moving environment. Related experience can be helpful, but transferable experience from retail, hospitality, customer service, campus activities, athletics, or other people-facing work may also be relevant.

Skills:

customer,business operations,operations administration