Operations Assistant - Warrior Eatery

Navy Region Northwest Fleet and Family Readiness (FFR); Bangor Station (WA); On-site; USD 42,000 - 54,000; Full time

Job summary

The Navy Region Northwest Fleet and Family Readiness (FFR) unit at NBK Bremerton's Warrior Eatery is seeking staff to support the Morale, Welfare, and Recreation program. The role involves maintaining efficient service, supervising staff, and ensuring compliance with federal regulations in a Food & Beverage environment.

Ideal candidates will have strong people skills, be able to supervise, make decisions, and maintain a neat appearance while delivering courteous customer service.

Qualifications

• Working knowledge of the operation they are assigned to.
• Sharp, people-oriented personality with tact and diplomacy.
• Ability to supervise a group.
• Ability to render decisions.
• Neat, well-groomed appearance.
• Ability to communicate orally and in writing and to provide work direction to others.

Responsibilities

• Ensure an efficient operation in accordance with regulations and procedures.
• Promote good patron relationship and enhance the image of the facility.
• Oversees operation and provides instruction and guidance to staff members.
• Ensure patrons receive courteous and efficient service.
• Coordinate with Manager to schedule employees and ensure adequate staffing.
• Ensure proper cash handling procedures are followed and conduct occasional cash counts.
• Prepare reports of significant occurrences or incidents during shifts.
• Identify and resolve problems that may arise.
• Enforce a thorough safety program.
• Participate in creating and promoting effective programs and activities.
• May use a cash register and POS system.
• May perform duties of subordinate positions.
• Perform other related duties as assigned.

Skills

People skills

Supervision

Decision making

Appearance

Communication

Job description

Summary

Support the Military's Quality of Life programs! The Morale, Welfare, and Recreation (MWR) department of Commander, Navy Installations Command (CNIC) provides fitness, recreation, lodging and food and beverage programs for service members, their families, retired military and civilian employees. This position is assigned to the Non-Appropriated Fund (NAF) Food and Beverage; Fleet Readiness; Commander, Navy Installations command (CNIC).

NBK Bremerton - Warrior Eatery.

Duties

• Ensure an efficient operation in accordance with regulations and procedures.
• Must promote good patron relationship and enhanced the image of the facility.
• Oversees operation and provides instruction and guidance to staff members
• Ensures that patrons receive courteous and efficient service.
• Works with facility staff and others to ensure that the operation runs smoothly. Assist staff members to provide faster service to patrons.
• Coordinates with Manager to schedule employees and ensure adequate manning for routine operations. Ensures that all personnel are fully utilized, call in or release unnecessary personnel as the situation warrants to ensue effective labor cost. Inspects facilities and employees appearance, with particular attention given to dress and cleanliness. Evaluates employees on a timely manner.
• Ensures that proper cash handling procedures are followed. Occasionally makes unscheduled cash counts.
• Prepares a report of all significant occurrences/incidents during shift (e.g. personnel/staffing issues, equipment break down or repair).
• Identifies and resolves problems that may arise.
• Ensures that a thorough and comprehensive safety program is enforced.
• Participate in creating and promoting effective programs and activities.
• May be required to use a cash register and POS system
• May be called upon to perform duties of subordinate positions.
• Performs other related duties as assigned.

Requirements

Must meet Federal Employment suitability requirements and successful completion and maintenance of National Agency (NACI) background check. Duties are performed primarily indoors. Work may include prolonged hours of standing and walking as well as lifting lightweight objects.

Qualifications

• Possess a working knowledge of the operation in which they are assigned.
• Must possess a sharp people-oriented personality to include tact and diplomacy in dealing and communicating with people to influence, obtain cooperation and assistance.
• Must have the ability to properly supervise a group.
• Must have the ability to render decisions.
• Must present a neat, well groomed appearance.
• Ability to communicate both orally and in writing, and to provide work direction to other employees

Education

There is no educational requirement for this position.

Additional information

Salary is dependent on experience and/or education. Some positions have special requirements. Selectee may be required to complete a one (1) year probationary period.

Participation in Direct Deposit/Electronic Fund Transfer within the first 30 days of employment is required. We utilize E-Verify to confirm selectee's eligibility to work in the United States.

Executive Order 12564 requires a Federal workplace free of illegal drugs. According to the Executive Order, all Federal employees are required to remain drug free throughout their employment. Commander, Navy Region Mid-Atlantic Command is a Drug-Free Federal Workplace. The use of illegal drugs will not be tolerated, and use of or intoxication by illegal drugs will result in penalties up to and including removal from Federal Service.

Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.