Operations Assistant

Navy Region Northwest Fleet and Family Readiness (FFR); Everett (WA); On-site; USD 40,000 - 56,000; Full time

Job summary

Navy Region Northwest Fleet and Family Readiness (FFR) is seeking a capable restaurant supervisor to oversee the NSE - All-American Restaurant operations, ensuring compliant, efficient service for military personnel and guests.

The role supports management, schedules staff, monitors service quality, and upholds safety and regulatory standards while fostering positive patron relations and a smooth, welcoming dining experience.

Qualifications

• Minimum of one year experience in club, restaurant, or leadership roles.
• Experience in office environment with progressive responsibilities.
• Knowledge of applicable regulations and policies.
• Strong written and verbal communication.
• Ability to give work direction to others.
• Excellent customer service mindset.
• Courteous and diplomatic demeanor.
• Proficient with Word and Excel.

Responsibilities

• Assist management in overseeing food business operations.
• Coordinate scheduling to ensure adequate staffing.
• Inspect facilities and staff for cleanliness and dress code.
• Support night operations and provide guidance to staff.
• Promote good patron relationships and smooth operation.
• Maintain accurate accounts and prepare incident reports.
• Ensure safety program is enforced.
• Identify and resolve problems; perform related duties.

Skills

Leadership

Communication

Customer service

Discretion & judgment

Team supervision

Word & Excel

Problem solving

Attention to detail

Tools

Microsoft Word

Microsoft Excel

Job description

Summary

Support the Military's Quality of Life programs! The Morale, Welfare, and Recreation (MWR) department of Commander, Navy Installations Command (CNIC) provides fitness, recreation, lodging and food and beverage programs for service members, their families, retired military and civilian employees. This position is assigned to the Non-Appropriated Fund (NAF) Food and Beverage; Fleet Readiness; Commander, Navy Installations command (CNIC);

NSE - All-American Restaurant.

Duties

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• Assists management team in overseeing food business operations. Ensures efficient operation in accordance with regulations and procedures.
• Coordinates with Manager to schedule employees to ensure adequate manning for routine operations. Inspects facilities and employees on proper work clothing and cleanliness. Performs monthly inventories.
• Supports the Manager in the oversight of the night operations and provides instructions and guidance to staff members.
• Promotes good patron relationships and enhanced image of the facility. Works with the facility staff for a faster service and smooth operation.
• Maintaining accurate accounts and records. Prepares a report of all significant occurrences/incidents during shift (e.g. personnel/staffing problems, equipment breakdown or repair).
• Ensures that a thorough and comprehensive safety program is enforced.
• Identifies and resolves problems that may arise. Performs other related duties as assigned.

Requirements

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Conditions of employment

• Must be 18 years of age or older.
• Must successfully pass the E-Verify employment verification check. Any discrepancies must be resolved as a condition of employment.
• Must meet federal suitability requirements including successful completion of background investigation.
• Must be available to work days, nights, weekends, and holidays.

Qualifications

• A minimum of one (1) year experience which provides knowledge of club, restaurant, business operations, or equivalent leadership experience.
• Experience is required in an office environment with progressive responsibilities or related education.
• Knowledge and understanding of applicable regulations, policies, principles, and procedures.
• Must have ability to communicate effectively both verbally and in writing, and to provide work direction to other employees.
• Must have ability to use initiative, discretion, and independent judgment in making decisions.
• Must be people-orientated and have an excellent sense of customer relations.
• Must possess a courteous, tactful and diplomatic demeanor.
• Skill in computer data entry is desired and must have knowledge of software applications such as but not limited to Word and Excel.

Education

N/A

Additional information

• Weekly review of applicants*

Salary

Salary is dependent on experience and/or education. Some positions have special requirements. Selectee may be required to complete a one (1) year probationary period.

Direct Deposit

Participation in Direct Deposit/Electronic Fund Transfer within the first 30 days of employment is required.

E-Verify

We utilize E-Verify to confirm selectee's eligibility to work in the United States.

Travel and Additional Requirements

This announcement may be used to fill additional vacancies within 60 days of issuance of selection certificate. For positions requiring travel more than twice per year, selectee may be required to obtain and maintain in good standing a Government-issued Travel Card for official government travel purposes.

Drug-Free Workplace

Executive Order 12564 requires a Federal workplace free of illegal drugs. According to the Executive Order, all Federal employees are required to remain drug free throughout their employment. Commander, Navy Region Northwest is a Drug-Free Federal Workplace. The use of illegal drugs will not be tolerated, and use of or intoxication by illegal drugs will result in penalties up to and including removal from Federal Service.

Candidates Requirements

Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

Benefits

Help A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

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Benefits Eligibility

Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.