Operations Assistant (NY)

Excellence Community Schools; New York (NY); On-site; USD 43,000 - 53,000; Full time

Benefits offered by this job

Health benefits

403(b) employer match

Paid time off

Sick leave

Parental leave

FMLA

Disability coverage

Life insurance

Tuition reimbursement

Job summary

Excellence Community Schools (ECS) seeks an Operations Assistant to support daily administrative operations across our Bronx, NY campus and partner sites. The role emphasizes organization, confidentiality, and cross‑department coordination to ensure smooth school functions.

The ideal candidate has at least 2 years in an administrative/ops role, strong communication skills, and proficiency with MS Office. Competitive benefits include health coverage, retirement match, and paid time off.

Qualifications

• Minimum of 2 years of experience in operations/office assistant or similar administrative role.
• Proficiency with office equipment and general office management procedures.
• Excellent organizational and time management skills.
• Strong written and verbal communication abilities.

Responsibilities

• Organize office and assist staff to optimize procedures.
• Sort and distribute communications promptly.
• Create and update records ensuring accuracy.
• Schedule and plan meetings and appointments.
• Monitor supplies and coordinate with departments.
• Respond to requests and resolve office malfunctions timely.
• Maintain trusting relationships with suppliers, customers, and colleagues.
• Provide general reception support and assist visitors.
• Support after-school and family events as needed.
• Maintain student files and storage areas.
• Perform other duties as assigned.

Skills

Organizational skills

Time management

Problem solving

Written and verbal comms

Education

High School Diploma or GED

Tools

MS Office Suite

Job description

Who We Are

Excellence Community Schools (ECS) is a Charter Management Organization (CMO) supporting schools in the Bronx, NY and Stamford, CT. Our programs are based on a proven, nationally recognized model, which originated in our flagship school, the Bronx Charter School for Excellence, a National Blue Ribbon School.

Our Mission and Vision

Our schools prepare young scholars to compete for admission to and succeed in top public, private, and parochial high schools by cultivating their intellectual, artistic, social, emotional, and ethical development. We accomplish this by offering a challenging and rigorous academic curriculum, which at the earliest of grades has an eye towards college preparation. To achieve this, our schools create a supportive and caring environment that at all times has high expectations of all students. We offer a differentiated, project-based learning environment that seeks to develop high-level analytic and critical thinking skills in all of our students. Our engaging and rigorous approach to educating our scholars is implemented by a collaborative team of teachers.

Who We Need

We are seeking individuals who are dedicated, ambitious, and committed to student success and education reform. Qualified candidates must demonstrate records of achievement, high degrees of personal responsibility, and the drive to do whatever it takes to ensure that every child achieves academic success. This individual must be committed to excellence, lead by example, and see collaboration as a key component of success.

Operations Assistant

The Operations Assistant will help with the organization and running of the daily administrative operations of the school, support a myriad of office tasks and work diligently under the supervision of the Operations Manager. The ideal candidate will possess a keen attention for detail, be highly organized, have excellent interpersonal skills, maintain confidentiality, and have excellent problem-solving skills.

Responsibilities

• Organize office and assist staff in ways that optimize procedures.
• Sort and distribute communications in a timely manner.
• Create and update records ensuring accuracy and validity of information.
• Schedule and plan meetings and appointments.
• Monitor level of supplies.
• Resolve office related malfunctions and respond to requests or issues in a timely manner.
• Coordinate with various departments to ensure compliance with established policies.
• Maintain trusting relationships with suppliers, customers, and colleagues.
• Provide general support to visitors and callers.
• Perform receptionist duties when needed.
• Making copies and distributing materials to classes or students.
• Supporting after-school and family events, as necessary.
• Maintaining student files.
• Maintaining storage and supply areas.
• Performs other duties as assigned.
• Minimum of 2 years of work experience as an Operations/Office Assistant or similar administrative role required.

Qualifications

• High School Diploma or General Equivalency Diploma (G.E.D.) required.
• Working knowledge of office equipment (Xerox, Phones, Fax Machines, etc.) required.
• Thorough understanding of office management procedures required.
• Excellent organizational and time management skills required.
• Analytical abilities and aptitude in problem solving required.
• Excellent written and verbal communication skills required.
• Proficiency in MS Office Suite (MS Word, Excel, PowerPoint, Outlook) required

Compensation & Benefits

• Starting Salary $47,741.
• Health Benefits: Medical, dental, and vision insurance.
• Retirement: 403(b) retirement plan – Employer Match
• Leave: Paid time off, paid sick leave, parental leave, and FMLA.
• Additional Benefits: Short-term and long-term disability coverage, life insurance, and $5,000 annual tuition reimbursement.