Operations Assistant — Nonprofit Admin & Impact

JOURNEYS | The Road Home; Palatine (IL); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Life insurance

Paid time off (PTO)

401(k) plan

Job summary

JOURNEYS | The Road Home in Palatine, IL is seeking a full-time Operations Assistant who thrives on variety, loves organization, and wants their work to have a real impact. You'll coordinate facility repairs, track inventories, manage vendor communications, process purchasing requests, and support volunteer onboarding, transportation, and records—all to help our nonprofit fulfill its mission.

This role offers a collaborative team, growth opportunities, and a chance to contribute to housing and

Qualifications

• High school diploma or equivalent.
• 2+ years of experience in operations, administration, office management, nonprofit services, human services, or related field.
• Strong organizational and time-management skills.
• Excellent verbal and written communication skills.
• Ability to manage multiple priorities simultaneously.
• Strong attention to detail.
• Proficiency with Microsoft Office and/or Google Workspace.
• Ability to learn new databases, systems, and software programs.
• Ability to maintain confidentiality and exercise sound judgment.
• Ability to work independently and collaboratively.
• Familiarity with communities within JOURNEYS' service area.
• Alignment with our values of respect, teamwork, commitment, and mission-driven service.

Responsibilities

• Coordinate facility repairs, track inventories, and keep spaces welcoming and functional.
• Handle vendor communications, process purchasing requests, update records, and organize deliveries.
• Support volunteer onboarding and scheduling, assist with transportation logistics, and coordinate meal-planning support.
• Help maintain compliance documentation and collaborate with leadership on projects and initiatives.
• Contribute to process improvements and create a positive experience for staff, volunteers, and clients.

Skills

Organizational skills

Time management

Communication skills

MS Office / Google Workspace

Confidentiality & judgment

Independent & collaborative work

Community familiarity

Mission-driven values

Education

High school diploma or equivalent

Associate's or Bachelor's degree in related field

Tools

Microsoft Office

Google Workspace

Database familiarity

Job description

JOURNEYS | The Road Home in Palatine, IL is seeking a full-time Operations Assistant who thrives on variety, loves organization, and wants their work to have a real impact. You'll coordinate facility repairs, track inventories, manage vendor communications, process purchasing requests, and support volunteer onboarding, transportation, and records—all to help our nonprofit fulfill its mission.

This role offers a collaborative team, growth opportunities, and a chance to contribute to housing and