Weekend Program Support Associate

JOURNEYS | The Road Home; Palatine (IL); On-site; USD 20,664 - 27,552; Part time

Benefits offered by this job

Paid time off

401(k) plan

Job summary

JOURNEYS | The Road Home in Palatine, IL seeks a Weekend Program Support Associate for Saturday and Sunday mornings, 6:30 am to 2:30 pm. This part-time role helps maintain a respectful, organized, and safe environment for clients and visitors while supporting staff and volunteers.

You will handle record-keeping, assist with emergencies, and contribute to a compassionate, inclusive team serving underserved communities. Apply online; no phone calls.

Qualifications

• Open mind to all identities and the ability to work with multicultural communities.
• Clear verbal and written communication.
• Ability to stay calm under stress and address emergencies.
• Respect confidentiality and follow policies.
• Willingness to learn and adapt to changing priorities.
• Proficiency with computers and Microsoft Office; willingness to be trained.

Responsibilities

• Support weekend morning operations on Saturdays and Sundays, 6:30 am–2:30 pm.
• Collaborate with staff to maintain a respectful, organized, and safe environment.
• Maintain accurate records of daily activities, incidents, and observations.
• Assist volunteers, visitors, clients, and team members, and follow procedures during emergencies.
• Perform additional duties as assigned to help the program run smoothly.

Skills

Multicultural communication

Boundary setting

Rapport building

Respect for diversity

Emergency response

Feedback receptiveness

Computer literacy

Microsoft Office

Online databases

Team collaboration

Tools

Microsoft Office

Online databases

Job description

How would you like a part-time opportunity to make a meaningful difference for underserved, multicultural communities? Do you thrive on working with a passionate team to make a positive impact? Are you motivated to do your best and help others however possible? If you answered \"yes\" to all these questions, then JOURNEYS | The Road Home invites you to join our non-profit as a Weekend Program Support Associate!

Play a pivotal part in our weekend morning operations while earning $17.50 per hour and enjoying part-time perks like paid time off (PTO) and a 401(k) plan. Keep reading to see if you\'re the right fit for our Palatine, IL team and learn how to apply with our short online form! We are not accepting phone calls about this role.

ABOUT THIS JOB

This part-time role will work Saturday and Sunday mornings from 6:30 am to 2:30 pm.

Our Weekend Program Support Associate collaborates with staff members to help maintain a respectful, organized, and safe environment for all clients and visitors. You\'ll help out with various responsibilities as assigned, making sure to follow all our policies and treat every individual professionally. Attentive to detail, you\'ll maintain accurate records of all daily activities, incidents, and observations. If any emergencies occur, you\'ll follow our established procedures to swiftly address and resolve the issue. You\'ll assist volunteers, visitors, clients, and team members, and perform other duties as assigned to make a positive impact!

WHAT MOTIVATES US

At JOURNEYS | The Road Home, our non-profit agency is dedicated to providing individuals experiencing homelessness and housing insecurity with essential shelter, social services, and housing support. We were founded in response to the increasing complexities of homelessness, a problem that continues to grow and impact people across a broader range of demographics. Our team is fueled by the belief that everyone deserves a safe place to call home, and we\'ve built a highly inclusive and compassionate work culture where people of all identities are welcome. If you\'re committed to social justice, driven by community service, and ready to make a tangible difference for the people around you, we encourage you to reach out and join us!

REQUIREMENTS

Our ideal part-time Weekend Program Support Associate truly listens when others speak, can clearly communicate verbally and in writing, and can healthily manage stressful situations. The ability to act responsibly and maintain confidentiality is key. Flexibility to adapt to changing priorities and solve problems as they come up would be helpful! What\'s most important is that you have:

• An open mind to all identities and the ability to respectfully work with multicultural communities
• Ability to establish and maintain appropriate boundaries with staff, volunteers, and stakeholders
• Ability to form relationships and build rapport with people from various cultural and socioeconomic groups
• Ability to uphold our core values - Respect, Teamwork, Mission-Driven Work, and Commitment
• Ability to act quickly during emergencies
• Willingness to proactively seek constructive feedback and adapt accordingly
• Proficiency with computers, Microsoft products, and online databases (or a willingness to be trained)
• Passion for helping underserved communities
• Collaborative team spirit
• Willingness to perform additional duties outside of the job description as needed

If you\'re interested in becoming our Weekend Program Support Associate, reach out today by completing our short initial application! Please do NOT call us - we are accepting online applications ONLY.

Must have the ability to pass a background check