Operations Assistant

RISE Group Inc.; United States; On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Health care

401(k) with company match

Paid holidays & PTO

ESOP

Life & AD&D Insurance

Tuition reimbursement

Job summary

RISE Group Inc. is seeking an Operations Assistant for Field Engineering Services in Austin, TX. You will support field engineers, technicians, and management with travel planning, timecard processing, purchasing, and reporting to ensure smooth project execution.

The ideal candidate is highly organized, detail-oriented, and able to manage multiple priorities in a fast-paced environment, with after-hours work during peak seasons.

Qualifications

• Associate degree or equivalent combination of education and administrative experience.
• Minimum of 2 years administrative, office support, project coordination, or related experience.
• Proficiency in Word, Excel, Outlook, and Teams.
• Strong organizational and time-management skills.
• Excellent written and verbal communication.
• Ability to maintain confidentiality and exercise good judgment.
• Strong customer service and interpersonal skills.
• Ability to work independently and collaboratively within a team.

Responsibilities

• Coordinate travel arrangements for field personnel.
• Process employee expense reports per policy.
• Enter, review, and maintain timecards and payroll documents.
• Coordinate purchasing, inventory, and shipping of equipment and materials.
• Prepare and distribute engineering reports and client deliverables.
• Maintain project files and electronic documentation systems.
• Support scheduling meetings and calendar coordination.
• Provide administrative support to engineers and managers.
• Occasional after-hours or weekend work during peak project seasons.

Skills

Organization & time management

Written & verbal communication

Interpersonal skills

Confidentiality & judgment

Customer service

Independent & team work

Education

Associate degree or equivalent

Tools

MS Office

Job description

Operations Assistant – Field Engineering Services

Description

Field Engineering Services, a division of RISE Group, Inc., is seeking a highly organized and detail-oriented Operations Assistant to support our field operations team. This position plays a critical role in ensuring the successful execution of engineering and inspection projects by providing administrative, travel, reporting, and logistical support to field engineers, technicians, and management.

The Administrative Assistant will coordinate travel arrangements, process expense reports, enter and maintain employee timecards, assist with purchasing and shipping of equipment and supplies, prepare and assemble engineering reports, manage project documentation, and perform a variety of general administrative tasks. The ideal candidate is a self-starter who thrives in a fast-paced environment, can manage multiple priorities simultaneously, and demonstrates exceptional attention to detail.

This position is based out of our Austin, Texas office.

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Essential Duties and Responsibilities

• Coordinate business travel arrangements including flights, hotels, rental vehicles, and related travel logistics for field personnel.
• Prepare and process employee expense reports in accordance with company policies.
• Enter, review, and maintain employee timecards and related payroll documentation.
• Coordinate ordering, receiving, inventory tracking, and shipment of equipment, supplies, and project materials.
• Prepare shipping documentation and coordinate deliveries to project sites throughout the United States.
• Assist with the preparation, assembly, formatting, and distribution of engineering reports and client deliverables.
• Maintain project files, records, databases, and electronic documentation systems.
• Perform data entry and ensure accuracy of project and operational information.
• Monitor office and field supply inventories and coordinate replenishment as needed.
• Provide administrative support to engineers, technicians, project managers, and department leadership.
• Assist with scheduling meetings, coordinating calendars, and supporting departmental initiatives.
• Communicate professionally with employees, vendors, clients, and subcontractors.
• Support special projects and perform additional duties as assigned.
• Occasional after-hours or weekend work is required during peak project seasons in Fall and Spring.

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Qualifications

Required

• Associate degree or equivalent combination of education and administrative experience.
• Minimum of 2 years of administrative, office support, project coordination, or related experience.
• Proficiency in Microsoft Office applications including Word, Excel, Outlook, and Teams.
• Strong organizational and time-management skills with the ability to manage multiple priorities.
• Excellent written and verbal communication skills.
• High attention to detail and commitment to accuracy.
• Ability to maintain confidentiality and exercise good judgment.
• Strong customer service and interpersonal skills.
• Ability to work independently and collaboratively within a team environment.

Preferred

• Experience supporting field service, engineering, construction, industrial, or technical operations.
• Experience with travel coordination and expense management.
• Experience with payroll, timekeeping, or timecard systems.
• Experience with purchasing, inventory management, or logistics coordination.
• Familiarity with engineering reports, project documentation, or technical deliverables, including data sheet formatting and image manipulation.

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Compensation & Benefits

• Competitive compensation
• Health Care – United Healthcare, Delta Dental, and Vision Service Plan
• Paid Holidays and Paid Time Off (PTO)
• Employer-paid Employee Stock Ownership Program (ESOP)
• 401(k) with Company Match
• Employer-paid Life and AD&D Insurance
• Access to Short-Term and Long-Term Disability Insurance
• Tuition Reimbursement
• Professional Development Opportunities
• Employee-owned company culture

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Who We Are

The RISE Group is an employee-owned, professional engineering firm that provides a complete range of consulting, design, and energy services to customers throughout the United States and internationally. Our multi-disciplined engineering and technical staff specialize in failure analysis, engineering design, process optimization, and condition assessment. Our work demonstrates how creative collaboration can produce outstanding results for our clients and our communities.

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Our Culture

At RISE, our customers come from all walks of life—and so do our employees. We hire amazing people from a wide variety of backgrounds because it makes our company stronger. We are committed to providing an inclusive workplace that values diversity, professional development, collaboration, innovation, and work-life balance.

The RISE Group is an E-Verify participant and will conduct background investigations and pre-employment screening of candidates for employment. Pre-employment activities will be conducted on qualified applicants after acceptance of a job offer. The RISE Group is an employee-owned company and an equal opportunity/affirmative action employer. We welcome applications from all backgrounds regardless of race, color, religion, sex, national origin, ancestry, age, marital status, sexual orientation, gender identity or expression, veteran status, disability, or any other classification protected by law.

Qualifications

Who We Are

The RISE Group is an employee-owned, professional engineering firm that provides a complete range of consulting, design, and energy services to customers throughout the United States and internationally. Our multi-disciplined engineering and technical staff specialize in failure analysis, engineering design, process optimization, and condition assessment. Our work demonstrates how creative collaboration can produce outstanding results for our clients and our communities.

Our Culture

At RISE, our customers come from all walks of life -- and so do our employees! We hire amazing people from a wide variety of backgrounds, not just because its the right thing to do, but because it makes our company stronger. We can confidently state that we are successful as a direct result of our diversity. From day one and throughout your career with us, youll find a workplace culture with expansive personal & professional development opportunities, cutting edge technology, a place where relationships are valued, and work/life balance is always a priority. We are committed to diversity, equity, and inclusion (DEI) within our workplace and in our communities. It is our policy to provide equal employment opportunities (EEO) to all employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or any other applicable federal or state-protected classification.

The RISE Group is an E-Verify participant and will conduct background investigations and pre-employment screening of candidates for employment Pre-employment activities will be conducted on qualified applicants after acceptance of a job offer.

The RISE Group is an employee-owned company and an equal opportunity/affirmative action employer. We welcome applications from all backgrounds regardless of race, color, religion, sex, national origin, ancestry, age, marital status, sexual orientation, gender identity or expression, veteran status, disability, or any other classification protected by law .