Operations Assistant

Diamonds Direct; Town of Florida (NY); On-site; USD 26,000 - 30,000; Full time

Job summary

Diamonds Direct is seeking an Operations Support role to assist with daily business functions, including inventory management and order processing. You will work with front-of-house and back-of-house teams to ensure operational efficiency and exceptional customer service.

Responsibilities include tracking inventory, coordinating shipments, maintaining records, and supporting process improvements across teams. The position offers a pay range of $19.00–$22.00 per hour.

Qualifications

• Experience in inventory control and stock replenishment.
• Familiarity with order processing workflows.
• Ability to coordinate shipments and tracking.
• Strong administrative and data entry skills.
• Customer service oriented attitude.

Responsibilities

• Support inventory tracking, restocking, and product movement
• Assist with order processing, packaging, and fulfillment
• Coordinate with shipping and logistics teams
• Maintain accurate records and update internal systems
• Help prepare merchandise for store displays or client appointments
• Ensure adherence to brand standards and procedures
• Provide Administrative and operational support to internal teams
• Support project coordination efforts and contribute to process improvement initiatives

Skills

Inventory management

Order processing

Logistics coordination

Administrative support

Customer service

Job description

At Diamonds Direct, we pride ourselves on finding talent with a certain set of characteristics, or what we call, RHINO’s. These are individuals with an unmatched work ethic, and are determined to do whatever it takes plus some. They are passionate about what they do and who they do it for, and always take ownership of their work by consistently charging forward. Most importantly, RHINO’s exhibit humility, as in order for the business to succeed here, it takes EVERYONE!

Do YOU have what it takes to be a Diamonds Direct RHINO??

Operations Support role assists with the smooth running of daily business functions, including inventory management, order processing, logistics coordination, and administrative tasks. This position supports both front-of-house and back-of-house teams to ensure exceptional operational efficiency and customer service.

• Support inventory tracking, restocking, and product movement
• Assist with order processing, packaging, and fulfillment
• Coordinate with shipping and logistics teams
• Maintain accurate records and update internal systems
• Help prepare merchandise for store displays or client appointments
• Ensure adherence to brand standards and procedures
• Provide Administrative and operational support to internal teams

Support project coordination efforts and contribute to process improvement initiatives

Expected pay range for this position is $19.00-$22.00