Operations Assistant

Diamonds Direct; Orlando (FL); On-site; USD 26,000 - 30,000; Full time

Job summary

Diamonds Direct in Orlando is seeking an Operations Support associate to assist with daily functions—inventory management, order processing, and logistics coordination—to support both front-of-house and back-of-house teams and maintain exceptional operational efficiency and customer service.

Responsibilities include keeping inventory records, coordinating shipping, and ensuring brand standards. Expected pay for this role is $19.00-$22.00 per hour in the Orlando area.

Qualifications

• Experience with inventory tracking and restocking.
• Ability to process orders and fulfill packaging.
• Coordinate with shipping and logistics teams.
• Maintain accurate records in internal systems.
• Assist with merchandise preparation for displays.
• Adhere to brand standards and procedures.
• Provide administrative and operational support to internal teams.

Responsibilities

• Support inventory tracking, restocking, and product movement.
• Assist with order processing, packaging, and fulfillment.
• Coordinate with shipping and logistics teams.
• Maintain accurate records in internal systems.
• Help prepare merchandise for store displays or client appointments.
• Ensure adherence to brand standards and procedures.
• Provide administrative and operational support to internal teams.

Skills

Inventory management

Order processing

Logistics coordination

Administrative tasks

Records maintenance

Merchandise prep

Tools

Internal systems

Job description

At Diamonds Direct, we pride ourselves on finding talent with a certain set of characteristics, or what we call, RHINO’s. These are individuals with an unmatched work ethic, and are determined to do whatever it takes plus some. They are passionate about what they do and who they do it for, and always take ownership of their work by consistently charging forward. Most importantly, RHINO’s exhibit humility, as in order for the business to succeed here, it takes EVERYONE!

Do YOU have what it takes to be a Diamonds Direct RHINO??

Operations Support role assists with the smooth running of daily business functions, including inventory management, order processing, logistics coordination, and administrative tasks. This position supports both front-of-house and back-of-house teams to ensure exceptional operational efficiency and customer service.

• Support inventory tracking, restocking, and product movement
• Assist with order processing, packaging, and fulfillment
• Coordinate with shipping and logistics teams
• Maintain accurate records and update internal systems
• Help prepare merchandise for store displays or client appointments
• Ensure adherence to brand standards and procedures
• Provide Administrative and operational support to internal teams

Support project coordination efforts and contribute to process improvement initiatives

Expected pay range for this position is $19.00-$22.00