Operations Assistant

EmployStats; San Antonio (TX); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Benefits available

Competitive pay

Job summary

EmployStats seeks a detail-oriented Operations Assistant for a full-time, in-person role in our San Antonio office. You will support administrative, operational, and marketing tasks to keep our client-focused consulting practice running smoothly.

The ideal candidate has a Bachelor's degree in a related field and hands-on Salesforce, Excel, and Google Suite experience, plus strong communication and organizational skills to protect confidential information and deliver quality client service.

Qualifications

• Bachelor's degree in business/related field required.
• Hands-on experience with Salesforce and MS Excel.
• Proficiency with Google Suite and strong communication skills.

Responsibilities

• Coordinate daily communication between staff and clients.
• Schedule meetings and logistics; manage Google Drive folders.
• Create, process, and follow up on case agreements and retainer invoices.
• Maintain accurate client and operational records in systems.
• Communicate with vendors, clients, and internal departments to support operations.
• Assist with general administrative tasks and marketing initiatives.

Skills

Attention to detail

Organizational skills

Communication skills

Time management

Education

Bachelor's degree in relevant field

Tools

Salesforce

Excel

Google Suite

Job description

We are seeking a detail-oriented, dependable, and proactive Operations Assistant to join our team full-time in an in-person office environment. In this role, you will support administrative, operational, and marketing functions within a fast-paced consulting setting. The ideal candidate brings strong organizational and communication skills, hands-on experience with Salesforce, and a focus on supporting smooth business operations and client satisfaction.

Key Responsibilities

• Client & Team Communication: Coordinate daily communication between internal staff and clients, responding to inquiries in a timely and professional manner.
• Scheduling & Drive Management: Schedule meetings and coordinate logistics across internal teams and external clients. Manage Google Drive folders.
• Agreement & Retainer Support: Create, process, and follow up on case agreements and retainer invoices.
• Record Maintenance: Maintain accurate, up-to-date client and operational records in company systems.
• Vendor & Department Liaison: Communicate with vendors, clients, and internal departments to support smooth day-to-day operations.
• Administrative & Marketing Support: Assist with general administrative tasks and marketing initiatives as needed.

Qualifications

Education: Bachelor's degree in Business Management, Communication, or a related field required.

Technical Proficiency

• Working knowledge of Salesforce.
• Proficiency in Microsoft Excel (including managing spreadsheets and using formulas).
• Working knowledge of Google Suite (Docs, Sheets, Drive, etc.).

Core Competencies

• Strong attention to detail and high accuracy in work output.
• Excellent organizational and time management skills.
• Strong written and verbal communication skills.
• Proven ability to maintain confidentiality and handle sensitive client/company information.
• Full-time, In-person office setting
• Competitive pay based on experience
• Benefits available