Operations Assistant

Sbhonline; New York (NY); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Stock options

Performance-based upside

Job summary

Sbhonline is seeking a Growth & Operations Associate to work closely with the CEO in New York. This role involves optimizing email marketing, analyzing performance metrics, and supporting market expansion. Candidates should have strong data skills, a college degree, and adaptability to work in a fast-paced environment. The position offers stock options and a direct impact on the company's growth. Apply with your resume and a brief cover letter highlighting your favorite data visualization tool.

Qualifications

• Experience in Sales, Operations, and management is a plus.
• Strong analytical skills with a comfort in handling data.
• Highly organized and able to manage multiple projects.

Responsibilities

• Optimize email marketing campaigns and lifecycle flows.
• Analyze funnel performance to improve conversion rates.
• Build and maintain KPI dashboards and financial models.
• Support market expansion with data and operational setup.
• Convert rough ideas into clear workflows.

Skills

Data analysis

Project management

Email marketing

Spreadsheets proficiency

Adaptability

Education

Strong college background

Tools

Excel

Tableau

Looker

Job description

We are looking for someone with experience in Sales, Operations, and management. Must have a strong college background. We are scaling fast. We’ve helped hundreds of thousands of drivers handle tickets and we’re expanding aggressively across new markets.

We’re hiring a Growth & Operations Associate to work directly with the CEO. This is a high‑exposure, execution‑heavy role. You’ll be involved in growth, operations, and anything critical to moving the business forward.

This is not a passive role. You will be expected to own projects, move quickly, and figure things out with limited guidance.

What You’ll Do

• Own and optimize email marketing campaigns and lifecycle flows
• Analyze funnel performance and identify ways to improve conversion
• Build and maintain KPI dashboards and financial tracking models
• Support market expansion with data, pricing, and operational setup
• Turn rough ideas into clear, executable workflows
• Jump between projects across marketing, ops, and finance without losing speed or quality

Who You Are

• Strong with data — comfortable in spreadsheets, tracking metrics, and making decisions from numbers
• Highly organized — you keep projects moving and nothing slips
• Fast learner — you can pick up new tools, systems, and industries quickly
• Self‑directed — you don’t wait for instructions, you move
• Comfortable with ambiguity — priorities shift and you adapt
• High ownership mindset — you treat problems like they’re yours to solve

Why This Role

• Work directly with the CEO on core business initiatives
• High ownership and real impact on company growth
• Exposure to growth, operations, and strategy in a scaling company
• Stock options and performance‑based upside

How to Apply

Send your resume and a short cover letter.

Important: Include your favorite data visualization tool (e.g., Excel, Tableau, Looker) and one sentence explaining why you prefer it.