Operations Assistant

A1 Worldwide Logistics, Inc.; Miami (FL); On-site; USD 35,000 - 48,000; Full time

Job summary

A1 Worldwide Logistics, Inc. is seeking an entry-level candidate for a full-time, on-site position in Miami, Florida.

The role supports daily logistics operations, maintains organized records, updates internal systems, and prepares reports for operations management.

Qualifications

• 0–3 years of related experience.
• Ability to work in a multi-tasking environment.
• Professional demeanor with strong ethical standards.
• Strong analytical thinking and problem-solving abilities.
• Self-motivated with ability to work with minimal supervision.
• Fluent in English and Spanish, written and spoken.

Responsibilities

• Answer phones, screen calls, respond to inquiries, and refer callers as needed.
• Provide shipment status updates and respond to customer requests in a timely manner.
• Print and file documents, collect client documents, trace shipments, and provide updates.
• Follow up with clients to ensure service satisfaction and repeat business.
• Ensure files contain all necessary documents in proper sequence.

Skills

Multi-tasking

Well-organized

Professional ethics

Analytical thinking

Self-motivated

Communication (English & Spanish)

Work hours flexibility

Education

Business degree (pursuing or recent graduate)

Job description

A1 Worldwide Logistics, Inc. is a Freight Forwarding and Customs Brokerage firm that provides personalized one-on-one service to help individuals and businesses through the logistics process. We are dedicated to providing the highest level of customer service while helping our clients navigate through the import and export process.

Role Description

We currently have an entry-level position open. This is a full-time, in-person role based in Miami, Florida. The ideal candidate will have recently graduated or be pursuing a degree in Business, be well-organized, customer-focused, and have strong communication skills.

This position supports daily logistics operations, maintaining organized records, updating internal systems, and preparing reports to support operations management. The position also includes handling routine administrative tasks and following established procedures.

Job Requirements:

This position is an entry-level position. Expected relevant experience beyond formal education: 0 to 3 years.

• Able to work effectively in a multi-tasking environment
• Well-organized
• Professional manner with a strong ethical code
• Strong analytical thinking and problem-solving skills
• Self-motivated and able to stay on task with little or no supervision
• Ability to work Monday through Friday from 8 A.M. to 5 P.M.
• Fluent in English and Spanish; speaking and writing are a must

Job Responsibilities:

• Perform Administrative tasks: Answer telephones, screen calls, respond to inquiries, and/or refer callers accordingly
• Respond to customer requests on shipment status and other information in a timely manner
• Print, open files, collect documents from clients, trace shipments, and provide timely updates
• Follow up with clients to ensure full service satisfaction and continued business
• Ensure that files contain all necessary documents in proper sequence