Area Manager: Lead Operations & Delivery Quality

Amazon; Visalia (CA); On-site; USD 73,000 - 91,000; Full time

Benefits offered by this job

Health insurance

401(k) matching

Paid time off

Parental leave

Job summary

Amazon.com Services LLC in Visalia, CA is seeking an Area Manager to lead a hourly workforce, ensure safety, quality, and on-time deliveries, and collaborate across Safety, Engineering, Loss Prevention, QA and HR. Expect lifting, long shifts, and variable conditions as sites grow.

Requirements include 2+ years in employee management, a degree or equivalent, and flexibility to work weekends/nights. Opportunity to advance with expanding fulfillment network and competitive Amazon benefits.

Qualifications

• 2+ years of employee and performance management experience.
• Bachelor's degree or equivalent, or 2+ years of Amazon experience.
• Work a flexible schedule including weekends, nights, and/or holidays.
• 1+ years of performance metrics, process improvement or lean techniques experience.
• Experience managing a team of 20+ employees.
• Experience with Lean process improvements (Kaizen/Six Sigma).
• Excellent customer service, communication, and interpersonal skills.

Responsibilities

• Support, mentor, and motivate your hourly workforce.
• Manage safety, quality, productivity, and customer delivery promises.
• Collaborate with Safety, Engineering, Loss Prevention, QA, HR to meet objectives.
• Lift up to 49 pounds and frequently push, pull, squat, bend, and reach.
• Stand/walk for up to 12 hours during shifts.
• Work in environments with variable temperatures and weather.
• Continuously climb and descend stairs where applicable.
• Our sites launch regularly, offering growth opportunities based on location.

Skills

Employee management

Team leadership

Lean Six Sigma

Customer service

Performance metrics

Process improvement

Education

Bachelor's degree or equivalent

Bachelor’s or Master’s in Engineering/Operations/Supply Chain/Logistics

Job description

Amazon.com Services LLC in Visalia, CA is seeking an Area Manager to lead a hourly workforce, ensure safety, quality, and on-time deliveries, and collaborate across Safety, Engineering, Loss Prevention, QA and HR. Expect lifting, long shifts, and variable conditions as sites grow.

Requirements include 2+ years in employee management, a degree or equivalent, and flexibility to work weekends/nights. Opportunity to advance with expanding fulfillment network and competitive Amazon benefits.