Business Operations Coordinator

Votaw; Los Angeles, Northern (CA, KY); Hybrid; USD 65,000 - 90,000; Full time

Job summary

Votaw Precision Technologies, LLC in Los Angeles seeks a detail-oriented Business Operations Coordinator to drive data-driven decisions. You will collect, analyze, and report performance data, build dashboards, and support CRM/ERP administration across the organization.

The role emphasizes SOP development, documentation, and process improvements to boost productivity and on-time delivery in a precision manufacturing environment.

Qualifications

• Experience with CRM and ERP systems, Epicor preferred.
• Strong analytical and problem-solving abilities.
• Proficiency with Microsoft Excel and PowerPoint for reporting.
• Ability to create dashboards using Excel or Power BI.

Responsibilities

• Collect, maintain, analyze, and report operational data and KPIs.
• Develop dashboards and reports to support decision-making.
• Coordinate project teams with documentation and status reporting.
• Administer CRM data and support ERP system usage.
• Prepare SOPs and process documentation for continuous improvement.

Skills

CRM

ERP systems

Excel

Power BI

Data analysis

Documentation

Communication

Multi-priority management

Education

Associate's or Bachelor's in Business/Operations/Data Analytics

Tools

Epicor

Job description

Description

Company Background and Summary

Votaw Precision Technologies is a trusted leader in the manufacturing of complex precision components, assemblies, and systems for the aerospace, defense, and industrial sectors. With a strong reputation for technical excellence, quality craftsmanship, and on-time delivery, Votaw supports some of the world’s most demanding programs through its advanced manufacturing capabilities. The company specializes in precision machining, fabrication, welding, and complex assembly operations for mission-critical applications. Votaw Precision Technologies has long been a trusted partner in building mission-critical hardware for some of the most advanced aerospace and defense programs in the world. Our precision components support the International Space Station, nearly every major launch vehicle in operation, high-performance spacecraft (including classified missions), as well as next-generation fighter aircraft, bombers, submarines, radar systems, and ground vehicles.

We are seeking a detail-oriented and analytical Business Operations Coordinator to provide operational, analytical, and administrative support across the organization. This role combines business reporting, data analysis, project coordination, CRM administration, proposal support, and process improvement initiatives to enhance operational efficiency and drive continuous improvement. The ideal candidate thrives in a collaborative manufacturing environment and is equally comfortable managing detailed administrative responsibilities while transforming data into actionable business insights.

Essential Functions

Business Analytics & Reporting

• Collect, maintain, analyze, and report operational and business performance data.
• Develop and maintain dashboards, reports, and KPIs that support business decision-making.
• Identify trends, recommend process improvements, and leverage data to improve productivity and operational performance.
• Ensure the accuracy, consistency, and integrity of business data across systems and reports.

Project & Administrative Support

• Support project teams through documentation, meeting coordination, status reporting, and action item tracking.
• Maintain accurate documentation of meetings, decisions, and operational procedures.
• Develop and maintain standard operating procedures (SOPs) and process documentation.
• Coordinate cross-functional activities and facilitate communication among internal stakeholders.

Business Operations

• Administer and maintain CRM data to ensure accuracy and completeness.
• Coordinate proposal development activities, including document preparation, information gathering, and stakeholder collaboration.
• Support engineering change proposals by tracking actions, communications, and implementation activities.
• Prepare shipping documentation and maintain related operational records.
• Maintain electronic records, archives, and document management systems.

Requirements

Qualifications and Skills

• Associate's or Bachelor's degree in Business Administration, Operations, Data Analytics, Supply Chain, or a related field, or equivalent experience.
• Experience working with CRM and ERP systems (Epicor experience preferred)
• Strong analytical and problem-solving skills.
• Proficiency with Microsoft Office Suite, particularly Excel and PowerPoint.
• Experience creating dashboards using Excel, Power BI, or similar reporting tools preferred.
• Excellent organizational, communication, and documentation skills.
• Ability to manage multiple priorities in a fast-paced environment.
• Ability to analyze complex data and present insights clearly.
• Familiarity with manufacturing processes, print specifications, and engineering collaboration.
• Strong organizational skills and attention to detail.

Personal Attributes

• Self-motivated with the ability to work independently and take initiative.
• Strong attention to detail.
• Ability to effectively prioritize and execute tasks in a high-pressure environment.
• Ability to work both independently and in a team-oriented, collaborative environment.

Work Conditions

• Ability to work onsite, including hours outside of a normal working day, to meet critical deadlines.
• This position operates within a precision manufacturing environment supporting the production of mission-critical aerospace and defense components. Success requires a high sense of urgency, attention to detail, proactive problem-solving, and the ability to coordinate effectively across multiple departments to ensure uninterrupted manufacturing operations and customer delivery commitments.
• Ability to work safely in a manufacturing environment, including walking the production floor, climbing stairs or ladders, occasionally lifting up to 25 pounds, and wearing required personal protective equipment (PPE).

Additional Requirements

• This position requires the use of information or access to hardware subject to the International Traffic in Arms Regulations (ITAR). All applicants must be U.S. persons as defined by ITAR.

Your actual level and base salary will be determined on a case-by-case basis and may vary based on the following considerations: job-related knowledge, skills, education, and experience.

Votaw Precision Technologies, LLC is an Equal Opportunity Employer including Disability/Vets.