Operations Analytics & Excellence Leader (Hybrid)

United Airlines; Chicago (IL); Hybrid; USD 141,000 - 183,000; Full time

Benefits offered by this job

Flight privileges

Competitive benefits (medical, dental,

Flight privileges

Job summary

United Airlines is seeking a Senior Manager to add quantitative sophistication to maintenance planning, supply chain, aircraft health monitoring, and engineering decisions. This role leads analytics within Technical Operations, shaping KPI design and dashboard roadmaps to deliver measurable operational and financial results.

The position manages a team of data analysts and partners with business owners to uncover opportunities, translating insights into action while aligning analytics with

Qualifications

• Bachelor's degree in a quantitative field or equivalent work experience.
• 5+ years of experience in data science and analytics.
• 2+ years of leadership/supervisory experience.
• Experience with exploratory data analyses, feature engineering, and ML methods.
• Proficiency in Python or R and in writing complex SQL queries.
• Data visualization skills using Spotfire/Tableau or similar tools.
• Strong ability to communicate quantitative findings to diverse stakeholders.
• Willingness to travel 5-10% and work hybrid 3 days in Chicago.

Responsibilities

• Lead a team of 3-4 data analysts and guide modeling approaches.
• Partner with Technical Operations and United teams to identify quantitative opportunities.
• Ensure KPI governance and alignment of analytics with business objectives.
• Design KPIs and data products roadmaps and drive benefits realization.
• Translate complex analyses into executive-ready narratives and actionable recommendations.
• Develop and deploy data assets, dashboards, and decision-support tools.

Skills

Data analytics

Python

R

SQL

Data visualization

Education

Bachelor's degree in a quantitative field

Master's degree in a quantitative field

MBA or related

Tools

Spotfire

Tableau

Job description

United Airlines is seeking a Senior Manager to add quantitative sophistication to maintenance planning, supply chain, aircraft health monitoring, and engineering decisions. This role leads analytics within Technical Operations, shaping KPI design and dashboard roadmaps to deliver measurable operational and financial results.

The position manages a team of data analysts and partners with business owners to uncover opportunities, translating insights into action while aligning analytics with