Ops Data Analytics Manager: Flight Reliability & Insights

Jetblue Airways; Seattle (WA); On-site; USD 81,000 - 136,200; Full time

Job summary

JetBlue Airways seeks a Manager, Operations Data Analysis to lead data curation, performance analysis and BI for evaluating the reliability of our operations. This role supports the balance of operability and profitability in flight scheduling and resource planning, acting as the primary point of contact for leaders regarding on-time performance data.

The Manager oversees corporate data, operations analysis and dashboards to inform leadership decisions, collaborating with IT on cloud data

Qualifications

• Bachelor’s Degree in Operations Research, Statistics, Mathematics, Engineering, Transportation Planning or related field; OR demonstrated capability to perform job responsibilities with equivalent experience.
• Five (5) years of operations planning, data analysis, predictive modeling and/or decision support experience
• Proficient with the Microsoft Office suite
• Advanced level SQL language, script writing, and knowledge of database management best practices
• Excellent verbal and written communication skills
• Strong analytical and problem solving skills
• Available for occasional overnight travel (10%)
• Must pass a pre-employment drug test
• Must be legally eligible to work in the country in which the position is located
• Authorization to work in the US is required. This position is not eligible for visa sponsorship

Responsibilities

• Conduct strategic as well as operational reliability impact analysis in support of corporate initiatives
• Investigates and determines root causes of operational events and failures
• Deploy monitoring tools and ensure accountable stakeholders have clear visibility into trends and anomalies
• Produce operations briefings for frontline leadership on a weekly or ad‑hoc basis
• Support various functional departments with requested data and analysis for decision making
• Develop and automate reports in replacement of manual process
• Collaborate with IT on cloud data warehouse development
• Review and assess regulatory data/reporting policy creation and revisions
• Take a significant role in the development of crewmembers to support their engagement, growth, goal achievement
• All other duties as assigned

Skills

SQL language

Script writing

Database management

Python

R

Data analysis

Predictive modeling

Decision support

Microsoft Office

Communication

Education

Bachelor’s Degree in related field

Tools

Tableau

Spotfire

Job description

JetBlue Airways seeks a Manager, Operations Data Analysis to lead data curation, performance analysis and BI for evaluating the reliability of our operations. This role supports the balance of operability and profitability in flight scheduling and resource planning, acting as the primary point of contact for leaders regarding on-time performance data.

The Manager oversees corporate data, operations analysis and dashboards to inform leadership decisions, collaborating with IT on cloud data