Operations Analyst I: Process Improvement & Growth

Arbella 56 Group; United States; On-site; USD 60,000 - 75,000; Full time

Benefits offered by this job

On-site gym and fitness classes

On-site nurse, nutritional counseling,

Mental health resources

Full-service cafeterias

Free shuttle service to Quincy Adams T

Tuition assistance programs

Employee-led community involvement

Professional development programs

Best Places to Work recognition

Job summary

Arbella is a Boston-based company focused on people, growth, and competitive salaries. The Business Analyst I will analyze operations, assist with requirements and testing of initiatives, and act as a subject matter expert across one or more lines of business.

The role emphasizes root-cause analysis, cross-functional collaboration, and continuous process improvements. The advertised pay range is approximately $60,000 to $75,000 annually, with a comprehensive benefits package and opportunities

Responsibilities

• Research, test and implement solutions to technical or operational problems or procedures.
• Initiate and test, in concert with team members, system changes as well as produce requirements that result from need, policy change or new products or programs.
• Represents Operations during requirements and testing of new or existing system or vendor functionality or analysis of system problems.
• Is available as an ongoing resource for questions in their peer group
• Analyze workflows and suggest process improvements for job related procedures
• Escalates system and procedural anomalies timely and appropriately while, participating in the solution.
• Documents and maintains procedures; responsible for changes and updates as needed.
• Act as Subject Matter Expert for specific areas of responsibility on projects.
• Tests and maintains current workflow documentation and procedures for areas of responsibility.
• Identify individual training needs for themselves and others and initiate training as appropriate.
• Actively participates and/or collaborate in assignments and activities to ensure a successful outcome, providing meaningful input as related to their area of expertise.
• Partners with the leadership team as a business technical resource.
• Perform other related work as required or requested by Manager or designee.

Job description

Arbella is a Boston-based company focused on people, growth, and competitive salaries. The Business Analyst I will analyze operations, assist with requirements and testing of initiatives, and act as a subject matter expert across one or more lines of business.

The role emphasizes root-cause analysis, cross-functional collaboration, and continuous process improvements. The advertised pay range is approximately $60,000 to $75,000 annually, with a comprehensive benefits package and opportunities