Operations Analyst I — Data-Driven, Entry-Level Ops

StoneX Group Inc.; Birmingham (AL); On-site; USD 35,000 - 55,000; Full time

Job summary

StoneX Group Inc. is seeking an entry-level Operations Associate in Birmingham, AL. The role supports a dedicated team with routine data entry, validation, and clerical tasks, while maintaining high attention to detail and customer service standards.

Responsibilities include data entry, data quality checks, and assisting with team inquiries. The position offers a stable full-time schedule in a regulated financial services environment with opportunities for growth and cross-department

Qualifications

• Bachelor's degree in business, finance or related field or equivalent work experience.
• Series SIE, or equivalent (or ability to obtain within 2 months of employment)
• Effective communication skills - oral and written, with an emphasis on customer service
• Strong critical thinking and analytical skills with high attention to detail
• Adaptable to change in a highly regulated industry
• Proficiency in Microsoft Office 365 applications
• Basic experience with database query building and/or SQL experience

Responsibilities

• Maintain prompt and regular attendance
• Maintain an understanding of team expectations and company policies
• Shared responsibility for team phone and e-mail coverage
• Provide back-up coverage for various team-specific tasks and responsibilities as needed
• Keep management informed on any unusual requests and potential issues
• Assist with general questions and inquiries from customers as needed
• Develop and maintain strong relationships with other departments & lines of business
• Identify potential new processes or applications that would increase both efficiencies and accuracy within the team to keep pace with the ever-changing environment
• Accomplish tasks as assigned
• Meet and occasionally exceed job expectations
• Reliable in attaining expected results, timely and efficient
• Requires moderate supervision
• This list of duties and responsibilities is not intended to be all-inclusive and can be expanded to include other duties or responsibilities that management deems necessary

Skills

Customer service

Attention to detail

Strong communication

Adaptability

Critical thinking

Education

Bachelor's degree in business/finance or related field

Equivalent work experience

Tools

SQL

Microsoft Office 365

Job description

StoneX Group Inc. is seeking an entry-level Operations Associate in Birmingham, AL. The role supports a dedicated team with routine data entry, validation, and clerical tasks, while maintaining high attention to detail and customer service standards.

Responsibilities include data entry, data quality checks, and assisting with team inquiries. The position offers a stable full-time schedule in a regulated financial services environment with opportunities for growth and cross-department