Operations Analyst (HR/Business Ops)

WorldLink; Frisco (TX); On-site; USD 54,000 - 75,000; Full time

Benefits offered by this job

Medical Plans

Vision Plan

Short-Term Disability

Long-Term Disability

Critical Illness/ Accident/ Hospital/

Job summary

WorldLink is seeking an Operations Analyst to join our Operations Team in Frisco, TX. The role covers HR and business operations, requiring meticulous data handling and cross-functional collaboration to ensure process integrity and regulatory compliance.

You will onboard new employees, prepare cross-department reports, and support multiple workstreams including payroll, recruiting, and finance while maintaining vendor processes and data quality.

Qualifications

• 1-3 years of experience in a related field.
• Proficiency using a variety of computer software applications, especially Microsoft Word, Excel, and Outlook.

Responsibilities

• Examine documents, materials and products, and monitor work processes to assess completeness and accuracy.
• Onboarding of new employees.
• Prepare and maintain reports for different departments and clients.
• Ensure compliance with corporate policies.
• Follow-up activities for multiple workstreams including accounting, payroll, legal, recruiting and HR.
• Create and maintain vendor management processes and databases.
• Collaborate with operational departments to evaluate data sources used for performance analysis.
• Audit and validate operational data to ensure integrity across systems.

Skills

Microsoft Word

Microsoft Excel

Microsoft Outlook

Self-motivated

Detail-oriented

Strong organizational skills

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

Frisco, United States | Posted on 07/14/2026

TITLE: Operations Analyst (HR/Business Ops)

POSITION TYPE: Full Time

LOCATION: Frisco, TX (Onsite)

ABOUTWorldLink:

WorldLinkis a rapidly growing information technology company atthe forefront of the tech transformation. From customsoftware development to cloud hosting, from big datato cognitive computing, we help companies harnessand leverage today’s most cutting-edge digitaltechnologies to create value and grow.

Collaborative. Respectful. Work hard Play hard. A place todream and do. These are just a few words that describewhat life is like at WorldLink. We embrace a culture ofexperimentation and constantly strive for improvement andlearning.

We takepride in our employees and their future with continuedgrowth and career advancement. We put TEAM first. We are acompetitive group that like to win. We're grounded byhumility and driven by ambition. We're passionate, andwe love tough problems and new challenges. You don'thear a lot of "I don't know how" or "Ican't" at WorldLink. If you are passionate aboutwhat you do and having fun while doing it; tired of rigidand strict work environments and would like to work in anon-bureaucratic startup cultural environment, WorldLink maybe the place for you.

We arelooking for an Operations Analyst to join our Operations Team. You should be someone who is passionate about their career, who wants to grow and develop and willing to wear multiple hats in our operations department.

Roleand Responsibilities:

• Examine documents, materials and products, and monitor work processes in order to assess completeness, accuracy and conformation to standards and specifications.
• Onboarding of new employees.
• Prepare and maintain various reports for different departments and clients.
• Ensure compliance with corporate policies.
• Follow-up activities for multiple workstreams including accounting, payroll, legal, recruiting and HR.
• Create and maintain vendor management processes and databases.
• Work closely with operational departments to identify and evaluate the quality of different data sources used for key result/metric calculations and performance analysis.
• Review reports to ensure they meet predefined policies and guidelines.
• Perform all other duties that ensure compliance with all standards and regulations.
• Audit and validate operational data to ensure integrity across all systems and processes.
• Ad hoc project management for multiple workstreams; HR, payroll, accounting, recruiting, legal, etc.
• Works on operational tasks as assigned.

Required Experience and Education:

• 1-3 years of experience in a related field.
• Proficiency using a variety of computer software applications, especially Microsoft Word, Excel, and Outlook.

Necessary Skills and Attributes:

• Self-motivatedindividual with the ability to thrive in a team-based orindependent environment.
• Detail-oriented with strongorganization skills.
• Ability to work in a fast-paced environment.
• Limited supervisionand the exercise of discretion.
• Strong interpersonal skills handling sensitive and confidential situations and documentation - ability to handle sensitive and confidential information in an appropriate manner.
• Ability to communicate effectively and clearly at all levels and with both internal and external clients.
• Excellent spelling, grammar, and written skills.
• Friendly and polite telephone manner.
• A high level of attention to detail is required.
• Highly effective at establishing priorities, multi-tasking and meeting tight deadlines
• Must be flexible and willing to adapt.
• Proactive and takes initiative to drive activities to closure, with limited supervision.
• Works to deliver excellent products and services at the lowest cost to the company as possible.

Physical Demands:

Thephysical demands described here are representative ofthose that must be met by contract employee tosuccessfully perform the essential functions of thisjob. Reasonable accommodations may be made to enableindividuals with disabilities to perform the essentialfunctions.

Whileperforming the duties of this job, the contract employee isoccasionally required to stand, clean, crawl, kneel, sit,sort, hold, squat, stoop, stand, twist the body, walk, usehands to finger, handle, or feel objects, tools orcontrols, reach with hands and arms, climb stairs or laddersand scaffolding, talk or hear, and lift up to 20 pounds.Specific vision abilities required by the job includeability to distinguish the nature of objects by using theeye. Operate a computer keyboard and view a video displayterminal between 50% - 95% of work time, including prolongedperiods of time. Requires considerable (90%+) work utilizinghigh visual acuity/detail, numeric/character distinction, andmoderate hand/finger dexterity.

Performswork under time schedules and stress which are normallyperiodic or cyclical, including time sensitive deadlines,intellectual challenge, some language barriers, and projectmanagement deadlines. May require working additional timebeyond normal schedule and periodic travel.

WHATwe’ll bring:

Duringyour interview process, our team can fill you in on all thedetails of our industry-competitive benefits and careerdevelopment opportunities. A few highlightsinclude:

• MedicalPlans
• Vision Plan
• Short-TermDisability
• Long-Term Disability
• Critical Illness/ Accident/ Hospital Indemnity/ IdentityTheft Protection
• 401(k)

WHATyou should know:

Oursuccess begins and ends with our people. We embracediverse perspectives and value unique humanexperiences. WorldLink is an Equal EmploymentOpportunity and All employmentat WorldLink is decided on the basis ofqualifications, merit, and business need. We endeavorto continue our footprint as a diverse organization byhighlighting opportunities for all people. WorldLinkconsiders applicants for all positions without regard torace, color, religion or belief, sex, (including pregnancy andgender identity), age, national origin, political affiliation,citizenship status, marital status, military/veteran status,genetic information, sexual orientation, gender identity,physical or mental disability or any other characteristicprotected by applicable laws. People with disabilities who needassistance with any part of the application process shouldcontact us.

Thisjob description is designed to cover the main responsibilitiesand duties of the role but is not designed to be acomprehensive list of all.