Operations Analyst: EDW Support & Data Insights

NT Concepts; Washington (District of Columbia); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Life Insurance

Job summary

NT Concepts is seeking an Operations Analyst in Washington, DC, responsible for support tasks for the Enterprise Data Warehouse (EDW) Operations and Maintenance team. Key responsibilities include addressing technical issues, maintaining documentation, and tracking key metrics.

The ideal candidate should have a Bachelor’s degree in Computer Science, at least two years of help desk support experience, and knowledge of SQL and UNIX. A robust benefits package is offered, fostering a supportive work environment.

Qualifications

• 2+ years of experience in help desk support.
• Effective oral and written communication skills.
• Ability to work in a complex environment.

Responsibilities

• Address EDW technical issues and communicate resolutions to end users.
• Maintain documentation related to EDW operation.
• Track system usage metrics via Excel.

Skills

Help desk support

SQL

UNIX

Scripting language

Business communication skills

Education

Bachelor’s degree in Computer Science or related discipline

Tools

Business Objects

Excel

Job description

NT Concepts is seeking an Operations Analyst in Washington, DC, responsible for support tasks for the Enterprise Data Warehouse (EDW) Operations and Maintenance team. Key responsibilities include addressing technical issues, maintaining documentation, and tracking key metrics.

The ideal candidate should have a Bachelor’s degree in Computer Science, at least two years of help desk support experience, and knowledge of SQL and UNIX. A robust benefits package is offered, fostering a supportive work environment.