Operations Analyst Accounts Payable

Metropolitan Transportation Authority (MTA); New York (NY); On-site; USD 45,000 - 75,000; Full time

Job summary

Metropolitan Transportation Authority (MTA) is seeking an Operations Analyst for Accounts Payable at 333 West 34th Street, NY. The role administers accounts payable processes, data validation, and transaction entry in PeopleSoft, ensuring timely and accurate payment processing.

The candidate will support month-end activities, maintain documentation, and work with multiple departments to resolve issues while upholding confidentiality and service levels.

Qualifications

• Experience in Accounts Payable.
• Experience with PeopleSoft or related database software.
• Ability to process requests with general supervision.
• Ability to assess problems and resolve or escalate.
• Strong oral and written communication skills.
• Strong interpersonal skills for cross-team collaboration.
• Strong time management and ability to handle multiple assignments.
• Ability to work in a team environment.
• Attention to detail and confidentiality.

Responsibilities

• Gather, validate, and maintain data and other transaction inputs.
• Enter transactions in PeopleSoft and the service request management tool.
• Retrieve, index, and review scanned documents and forms.
• Provide good customer service by addressing inquiries and seeking resolutions.
• Collaborate across teams to document, research, and resolve issues.
• Assist with cyclical processing and period-end activities.
• Complete assignments as directed by the Supervisor.
• Adhere to MTA and department policies and procedures.
• Track and report status of work and maintain knowledge base.

Skills

Accounts Payable

PeopleSoft

Communication skills

Interpersonal skills

Time management

Teamwork

Attention to detail

Confidentiality

Problem solving

Education

High School Diploma or GED

Bachelor’s or Associate’s Degree (Business or related field)

Tools

PeopleSoft

Service request management tools

MS Office applications

Web-based applications

Job description

JOB TITLE : Operations Analyst - Accounts Payable

SALARY RANGE : $45,125 - $75,208

DEPT/DIV : Operations Processing

SUPERVISOR : Manager, Accounts Payable

LOCATION : 333 West 34th Street, New York, NY 10001

HOURS OF WORK : 9:00 am - 5:30 pm (8 hours/day)

*** This position is represented by the Transportation Communications Union (TCU) ***

Opening:

The Metropolitan Transportation Authority is North America's largest transportation network, serving a population of 15.3 million people across a 5,000-square-mile travel area surrounding New York City, Long Island, southeastern New York State, and Connecticut. The MTA network comprises the nation’s largest bus fleet and more subway and commuter rail cars than all other U.S. transit systems combined. MTA strives to provide a safe and reliable commute, excellent customer service, and rewarding opportunities.

SUMMARY :

The purpose of this position is to administer activities and process transactions for the Accounts Payable area.

RESPONSIBILITIES :

• Gather, validate, and maintain data and other transaction inputs
• Enter transactions in PeopleSoft and the service request management tool
• Retrieve, index, and review scanned documents and forms
• Provide satisfactory customer service by receiving, analyzing, researching, and seeking a resolution to assigned inquiries
• Integrate across teams to document, research, and resolve basic issues and errors as assigned. Understand when to resolve or escape to a supervisor
• Perform/support cyclical processing and period-end activities
• Complete assignments as delegated by the Supervisor
• Comply with MTA and BSC policies, practices, and procedures
• Understand the MTA and BSC vision, including how individual responsibilities fit into the long-term strategies
• Track and report the status of work
• Maintain an appropriate level of process, functional, and technical knowledge and participate in training to continue to develop such knowledge
• Support other team members as appropriate
• Ensure that all assignments are completed with the highest quality and within agreed-to Service Level Agreement guidelines and Key Performance Indicator targets
• Adhere to the team budget
• Identify and implement continuous improvement initiatives as assigned
• Participate in user groups as necessary
• Identify and document input to the knowledge management tool

KNOWLEDGE, SKILLS, AND ABILITIES

Required:

• Possess specific work experience and knowledge in Accounts Payable
• Working knowledge and use of PeopleSoft or related database software
• Ability to process requests consistently with general supervision
• Ability to assess problems and promptly resolve or identify an appropriate team to resolve
• Strong oral and written communication skills
• Strong interpersonal skills with the ability to work with and collaborate across the BSC at all levels within and outside the organization
• Strong time management skills and the ability to manage individual assignments
• Ability to work in a team environment
• Strong attention to detail
• Ability to handle sensitive situations and maintain a high degree of confidentiality

Preferred :

• Understanding of MTA Finance policies, practices, and procedures
• Familiarity with performance metrics andthe ability to meet identified targets
• Working knowledge of service request management tools
• Working knowledge and use of office productivity tools (e.g., MS Outlook, MS Office applications) and web-based applications
• Shared Services experience preferred

EDUCATION AND EXPERIENCE :

Required:

• High School Diploma or GED
• One (1) year of work experience in Payroll, Accounting, Finance, HR, IT, Procurement, or an equivalent combination of education, training, and experience in data analytics.

Preferred:

• Bachelor's or Associate’s Degree with relevant experience in Business or related field . A Master's degree may substitute for required experience, not to exceed two years.

OTHER INFORMATION:

Pursuant to the New York State Public Officers Law & the MTA Code of Ethics, all employees who hold a policymaking position must file an Annual Statement of Financial Disclosure (FDS) with the NYS Commission on Ethics and Lobbying in Government (the “Commission”).

WAGE PROGRESSION:

Step 1 – New WP 60%

Step 2 – New WP 70%

Step 3 – New WP 75%

Step 4 – New WP 80%

Step 5 – New WP 85%

Step 6 – New WP 90%

Step 7 – New WP 95%

Step 8 – New WP 100%

MTA and its subsidiary and affiliated agencies are Equal Opportunity Employers, including with respect to veteran status and individuals with disabilities.

The MTA encourages qualified applicants from diverse backgrounds, experiences, and abilities, including military service members, to apply.