Operations Analyst

BHC; Charleston (SC); On-site; USD 75,000 - 95,000; Full time

Job summary

Beemok Hospitality Collection (BHC) in Charleston seeks an Operations Analyst to support executive decision-making across operations, finance, people, and growth. You will build reports, dashboards, and financial models, translating complex data for senior leaders and informing strategic investments.

You will manage delegated projects from planning to completion, coordinate stakeholders, maintain confidentiality, and partner with City Club leaders to advance cross-functional initiatives while

Qualifications

• Bachelor's degree or equivalent experience required.
• Demonstrated ability to build reports, dashboards, and models that translate complexity into clarity.
• Experience with BI or data visualization tools (Power BI/Tableau) preferred.

Responsibilities

• Develop and maintain reports, dashboards, and analyses that support executive decision-making across operations, finance, people, and growth initiatives.
• Translate data into clear, actionable formats for senior audiences through presentations, briefs, and financial models.
• Manage delegated projects from planning through completion, tracking milestones and coordinating stakeholders.

Skills

Analytical thinking

Executive communication

Cross-functional collaboration

Hospitality industry knowledge

Problem solving

Education

Bachelor's degree or equivalent

Tools

Power BI

Tableau

Excel

PowerPoint

Job description

Operations Analyst page is loaded## Operations Analystlocations: City Clubtime type: Full timeposted on: Posted Yesterdayjob requisition id: R-103295The **Operations Analyst** supports strategic and operational priorities across City Club from within the executive leadership. This role builds the analyses, reports, and project infrastructure that City Club leadership needs to make decisions and track execution. The scope is intentionally broad: the work follows wherever City Club priorities lead, spanning operations, people, growth, finance, and club performance.This is not an administrative support role. The Operations Analyst owns deliverables, manages project timelines, produces original analysis, and operates as a functional partner to leaders across City Club. The value of the role is measured by the quality and usefulness of its output and by the capacity it creates in City Club leadership to focus on the decisions that matter most.**JOB DESCRIPTION****Analysis, Reporting, and Decision Support*** Develop and maintain reports, dashboards, and analyses that support executive decision-making across operations, finance, people, and growth initiatives.* Research market trends, competitive dynamics, operational opportunities, and strategic initiatives to inform planning and investment decisions. Translate complex data into clear, actionable formats for senior audiences, including presentations, briefs, and financial models.* Provide data-driven insights and scenario analysis to support strategic discussions and business cases.**Project Management and Execution*** Manage delegated projects and timelines from planning through completion, ensuring priorities stay on track, stakeholders remain aligned, and deliverables are completed on time.* Take ownership of strategic and operational initiatives, including scoping, milestone tracking, stakeholder coordination, and status reporting.* Identify and resolve issues as they arise, applying sound judgment and escalating to leadership when appropriate.* Partner with leaders and teams across City Club to move cross-functional initiatives forward effectively.**Executive Office Support*** Provide flexible analytical and project support across executive and City Club priorities as business needs evolve.* Prepare materials for leadership meetings and strategic reviews.* Maintain confidentiality and exercise discretion in handling sensitive financial, operational, and personnel matters.**QUALIFICATIONS*** Bachelor's degree required, or equivalent combination of education and directly relevant professional experience.* Three or more years of experience in hospitality operations, hotel management, food and beverage management, or an analytical role within a hospitality or service-driven organization.* Demonstrated ability to build reports, dashboards, and financial or operational models that translate complexity into clarity.* Advanced proficiency with Microsoft Office, particularly Excel and PowerPoint.* Experience with business intelligence or data visualization platforms (Power BI, Tableau, or comparable) strongly preferred.* Exceptional written and verbal communication skills, with the ability to synthesize and present information to senior audiences.* Direct experience in luxury hospitality operations required. Understanding of hotel P&L structures, F&B operations, membership models, and property-level performance metrics expected.**PHYSICAL CAPABILITIES:**The physical demands described here are representative of those that must be met by a colleague to successfully perform the essential functions of this job:* Prolonged periods of sitting at a desk and working on a computer.* Ability to communicate clearly in person, by phone, and in writing.* Ability to move between BHC properties and office locations as needed.* Occasional lifting or carrying of materials, binders, or office supplies up to 15 pounds.* Ability to read, review, and process financial documents, reports, and digital data with sustained concentration and accuracy.* Ability to work occasional extended hours to support leadership meetings, strategic reviews, and operational reporting deadlines.*Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions.*\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_*BHC* *is an equal employment opportunity employer.* *Employment decisions are based on merit and business needs, and are not based on race, color, sex (including pregnancy, childbirth, and related medical conditions), citizenship status, national origin, ancestry, gender identity or expression, sexual orientation, age, religion, creed, physical or mental disability, marital status, veteran status, uniformed service, political affiliation, genetic information, or any other factor or characteristic protected by applicable law. BHC participates in E-Verify.*Beemok Hospitality Collection (BHC) is a purpose-driven portfolio of hotels, restaurants, and cultural landmarks in Charleston. Founded in 2021, BHC is guided by the belief that hospitality is at its finest when it creates enduring, meaningful connections. The journey began with the revitalization of The Charleston Place and has since grown to include Sorelle, The Riviera Theater, Credit One Stadium, American Gardens, and the upcoming waterfront hotel, The Cooper. Each property reflects BHC's vision of hospitality as a way to connect people, celebrate culture, and carry Charleston forward.### Get in TouchWe'd love to hear from you. Share your experience, and if your skills align with our opportunities, a member of our recruitment team will be in touch.