Operations Analyst

ADP; Boca Raton (FL); On-site; USD 55,000 - 80,000; Full time

Job summary

ADP's USClaims division in Boca Raton, FL is seeking an Operations Analyst to join its team. The role focuses on evaluating relationships with counterparties by reviewing funding activity, financial performance, recovery history, and operational risk factors, and preparing written evaluations.

The ideal candidate has 2+ years in financial operations, loan processing, or related fields, strong Excel and communication skills, and the ability to work under deadlines in a fast-paced environment

Qualifications

• 2+ years of experience in financial operations, loan processing, loan servicing, lending operations, banking operations, or similar financial services.

Responsibilities

• Evaluate funding activity, open exposure, collections, and financial performance; prepare clear written summaries.
• Manage Risk Department's shared mailbox and respond promptly; process rank requests and due diligence.
• Research and verify counterparties, maintain CRM records, and identify inconsistencies across documents.

Skills

Excel

Outlook

Communication

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Operations Analyst

Full Time Boca Raton, FL, US

PositionSummary

USClaims is seeking a detail-oriented, highly organized, and motivated Operations Analyst to join its team.

The ideal candidate has a background in loan processing, loan servicing, lending operations, or financial services, is naturally curious, analytical, and comfortable investigating the story behind the numbers. They can recognize patterns, ask thoughtful questions, and connect financial results with qualitative factors to form well-reasoned conclusions.

This role is responsible for evaluating USClaims' relationships with counterparties by reviewing funding activity, financial performance, recovery history, and operational risk factors. The analyst will prepare written evaluations, maintain accurate records, and support daily Risk Department operations.

Prior experience in litigation funding or risk management is not required. Training will be provided.

Key Responsibilities

Evaluations&PortfolioReview

Complete approximately 6-8evaluationsperday,ensuringaccuracy,completeness,andtimelydelivery.

• Reviewfundinghistory,openexposure,collections,write-offs,andfinancialperformance.
• Analyzefundingactivity,leadconversion,andhistoricaltrendstoidentifychangesinperformance.
• Prepareclear,concisewrittensummarieshighlightingkeyfindingsandrecommendations.
• Recommendandupdaterankingsinaccordancewithestablishedguidelines.
• WorkcloselywithSales,Underwriting,Servicing,andotherdepartmentstoresolveoutstandingquestions.

Risk Operations & Workflow Management

• Manage the Risk Department's shared mailbox and respond in a timely manner.
• Processrequestsrelatedtorankings,newcounterpartycreation,duediligence,etc.

Research&QualityControl

• Conduct online research to verify new counterparties, principal’s credentials, business registrations, and other relevant details.
• Identifyinconsistenciesacrossdocumentation,internalrecords,andexternalsources.
• OnboardnewcounterpartiestoCRMaccuratelyandinatimelymanner
• Maintain accurate and up-to-date information in CRM.

RequiredQualifications

• 2+yearsofexperienceinfinancialoperations,loanprocessing,loanservicing,lendingoperations,bankingoperations,orasimilarfinancialservicesenvironment.
• Demonstratedabilitytoworkunderpressure,meetdeadlines,andmanagemultipleprioritiessimultaneously.
• Strongattentiontodetailandabilitytoidentifydiscrepancies.
• Excellentorganizationalandtime-managementskills.
• ProficiencyinMicrosoftExcel,Outlook,andotherMicrosoftOfficeapplications.
• Strongwrittenandverbalcommunicationskills.
• Ability to work independently, follow established procedures, and exercise sound judgment.

IdealCandidate

The ideal candidate is a highly organized professional who thrives in a fast-paced, deadline-driven environment. They are comfortable handling a high volume of work, reviewing detailed information, and managing multiple requests without compromising accuracy.

This position is an excellent opportunity for someone with a strong financial operations background who wants to expand into portfolio analysis and risk management within the litigation funding industry.