Operations Administrator for the Graduate College

Missouri State University; Springfield (MO); On-site; USD 50,000 - 57,000; Full time

Job summary

Missouri State University in Springfield, MO, seeks an Operations Administrator for the Graduate College. This full-time, on-site role coordinates graduate processes, manages budgets and financial records, and develops databases to support daily operations of the Graduate College.

You will maintain publications and web pages, work with the Dean to implement operational functions, and bring strong communication and organizational skills to a diverse, service‑oriented team.

Qualifications

• Bachelor’s degree required; Master’s degree preferred; equivalent combination may be considered.
• With a Bachelor’s degree, at least five years of experience in higher education project management or similar roles.
• With a Master’s degree, at least two years of experience in higher education project management or similar roles.
• Experience in graduate education is preferred.
• Experience with Banner system is preferred; familiarity with statistical analysis software is a plus.

Responsibilities

• Coordinate all aspects of graduate processes, including budgeting and financial record keeping.
• Develop and maintain databases and perform statistical trend analysis.
• Resolve student problems and monitor matriculation in daily Graduate College operations.
• Maintain and revise Graduate College publications and web pages.
• Collaborate with the Dean of the Graduate College to implement operational functions.

Skills

Communication

Interpersonal skills

Organizational skills

Computer skills

Cultural competence

Database management

Word processing

Spreadsheets

Banner system

Statistical analysis software

Education

Bachelor’s degree

Master’s degree

Tools

Banner system

Statistical analysis software

Job description

Company Description Missouri State University is guided by a public affairs mission centered on community engagement, ethical leadership, and cultural competence. This mission shapes academic programs, campus initiatives, and partnerships with local and regional communities. The university emphasizes preparing learners to contribute responsibly and thoughtfully to society. At Missouri State, the public affairs mission is a defining quality that informs daily operations, strategic decisions, and long-term goals. Team members are encouraged to embody these values in their work and interactions across campus.

The Operations Administrator for the Graduate College is a full-time, on-site role located in Springfield, MO. Responsibilities: The Operations Administrator for the Graduate College coordinates all aspects of graduate processes, including, but not limited to perform budgeting and financial record keeping as well as developing/maintaining databases, statistical trend analysis, resolving student problems, and monitoring student matriculation in the daily operation of the Graduate College. This position is also responsible for maintaining and revising Graduate College publications and web pages and works collaboratively with the Dean of the Graduate College to provide support and managerial assistance in the implementation of various operational functions within the Graduate College office.

Minimum Acceptable Qualifications

Education: A Bachelor’s degree is required; a Master’s degree is preferred. An equivalent combination of years of experience and education may be considered for substitution of educational requirements.

Experience: With a Bachelor’s degree, at least five years of experience in responsible positions in higher education organizing and managing projects and/or activities is required. With a Master’s degree, at least two years of experience in responsible positions in higher education organizing and managing projects and/or activities is required. Experience working in graduate education is preferred.

Skills: Strong oral and written communication skills, excellent interpersonal and organizational skills are required. Documented proficient computer skills including experience in word processing, spreadsheets, and database management is required. The ability to develop knowledge of, respect for, and skills to engage with those of other cultures or backgrounds is required. Experience with statistical analysis software is preferred. Familiarity with Banner system is preferred.

Salary grade 43. Salary range: $50,000 - $57,000/annual.

Link to full-time staff benefits information: https://www.missouristate.edu/Human/benefits.htm

Employment will require a criminal background check at University expense.

Missouri State University is an equal opportunity institution and employer.