Director of Operations, Athletic & Entertainment Facilities

Missouri State University; Springfield (MO); On-site; USD 37,000 - 46,000; Full time

Job summary

Missouri State University is seeking a Director of Operations for Athletic & Entertainment Facilities on the Springfield Campus. You will oversee daily operations for facilities including Great Southern Bank Arena, Plaster Stadium, Hammons Student Center, and related venues.

The role requires strong leadership, a Bachelor's degree (Master's preferred), 1+ year in facility/venue management, and excellence in communication and operations planning. Evening/weekend hours are expected.

Qualifications

• Education: A Bachelor’s degree is required; a Master’s degree is preferred.
• Experience: Minimum 1 year in public assembly facility management or related operations; supervisory experience preferred.
• Skills: Strong communication, leadership, organizational and problem-solving abilities; proficient in Office apps and scheduling software.

Responsibilities

• Direct the daily operations of athletics and entertainment facilities, including multiple venues.
• Supervise full-time, part-time, student, and temporary staff; ensure safety, maintenance and event readiness.
• Coordinate vendor relationships, budgeting, inventory, and event operations to ensure smooth facility performance.

Skills

Verbal communication

Written communication

Leadership

Organizational skills

Microsoft Office

Facility scheduling software

Problem solving

Customer service

Multi-tasking

Education

Bachelor's degree

Master's degree (preferred)

Tools

Microsoft Office

Facility scheduling software

Job description

Director of Operations, Athletic & Entertainment Facilities

Position Information

Position Title Director of Operations, Athletic & Entertainment Facilities

Work Location

Springfield Campus

Out-of-State Employment

Out-of-state employment is limited to Arkansas, Virginia, Maryland, and Washington, D.C., and subject to supervisor approval.

Department

Hammons Student Center

Pay Grade

42

Proposed Salary

$41,600

Sponsorship Information

Applicants must be currently authorized to work for ANY employer in the United States on a full-time basis. This position is not eligible for work visa sponsorship.

Position only available to current, regular, full-time Missouri State University employees?

No, Position is available to all applicants.

Appointment Type

Full Time Regular

Exempt/Non-Exempt

Exempt

General Function

The Director of Operations, Athletic & Entertainment Facilities directs the daily operations of Missouri State Athletics & Entertainment facilities, including Great Southern Bank Arena, Plaster Stadium, Hammons Student Center, the Betty and Bobby Allison Athletic Center, and future Athletics & Entertainment facilities. Responsibilities include planning, organizing, and supervising facility operations, maintenance, custodial services, technical production, event setups and conversions, facility inspections, preventative maintenance programs, inventory management, purchasing, and vendor relationships.

The Director of Operations is responsible for supervising full-time, part-time, student, and temporary employees assigned to operations and production while ensuring Athletics & Entertainment facilities remain safe, clean, efficient, and event-ready for intercollegiate athletics, concerts, commencements, university events, facility rentals, and special events. The position collaborates with University departments, contractors, promoters, and third-party vendors to ensure successful facility operations and event execution.

Description of Primary Duties

The Director of Operations, Athletic & Entertainment Facilities directs the daily operations of Missouri State Athletics & Entertainment facilities, including Great Southern Bank Arena, Plaster Stadium, Hammons Student Center, the Betty and Bobby Allison Athletic Center, and future Athletics & Entertainment facilities. Responsibilities include planning, organizing, and supervising facility operations, maintenance, custodial services, technical production, event setups and conversions, facility inspections, preventative maintenance programs, inventory management, purchasing, and vendor relationships.

The Director of Operations is responsible for supervising full-time, part-time, student, and temporary employees assigned to operations and production while ensuring Athletics & Entertainment facilities remain safe, clean, efficient, and event-ready for intercollegiate athletics, concerts, commencements, university events, facility rentals, and special events. The position collaborates with University departments, contractors, promoters, and third-party vendors to ensure successful facility operations and event execution.

Minimum Acceptable Qualifications

Education: A Bachelor’s degree is required. A Master’s degree is preferred.

Experience: At least one year of experience in public assembly facility management, athletics facility operations, venue management, or building operations is required. Supervisory experience managing full-time and part-time employees is preferred. Experience overseeing maintenance, custodial operations, technical production, purchasing, vendor management, and event operations is preferred.

Skills: Strong verbal and written communication skills, leadership ability, and organizational skills are required. Skill in Microsoft Office and facility scheduling software is required. Knowledge of facility operations, preventative maintenance practices, event operations, building systems, purchasing, inventory management, and vendor coordination is preferred. Strong problem-solving, decision-making, and customer service skills are required. The ability to manage multiple priorities and respond effectively to unexpected operational situations is required.

Other: The scope of the position requires frequent evening, weekend, and holiday work and the ability to respond to facility emergencies outside normal business hours.

Open Date

09/01/2026

Equal Opportunity Statement

Non-Discrimination Statement
Missouri State University is a community of people with respect for diversity. The University emphasizes the dignity and equality common to all persons and adheres to a strict non-discrimination policy regarding the treatment of individual faculty, staff, and students. In accord with federal law and applicable Missouri statutes, the University does not discriminate on the basis of race, color, national origin (including ancestry, or any other subcategory of national origin recognized by applicable law), religion, sex (including marital status, family status, pregnancy, sexual orientation, gender identity, gender expression, or any other subcategory of sex recognized by applicable law), age, disability, veteran status, genetic information, or any other basis protected by applicable law in employment or in any program or activity offered or sponsored by the University. Sex discrimination encompasses sexual harassment, which includes sexual violence, and is strictly prohibited by Title IX of the Education Amendments of 1972.
This policy shall not be interpreted in a manner as to violate the legal rights of religious organizations or of military organizations associated with the Armed Forces of the United States of America.
The University maintains a grievance procedure incorporating due process available to any person who believes he or she has been discriminated against. Missouri State University is an Equal Opportunity employer. Inquiries concerning the complaint/grievance procedure related to discrimination on the basis of a protected class, including sexual harassment and sexual assault, or compliance with federal and state laws and guidelines, should be addressed to the Director, Office for Institutional Compliance, Carrington Hall 205, 901 S. National Ave., Springfield, Missouri 65897, [e-mail] , 417-836-4252.

Employment will require a criminal background check at University expense.

If you have questions

If you have questions:
Office of Human Resources
(t)417-836-5102
Monday - Friday
8 a.m. to 5 p.m.

If you have student employment questions:
Student Employment Services
(t)417-836-5627
Monday - Friday
8 a.m. to 5 p.m.