Operations Administrator

South College of Tennessee, Inc.; Nashville (TN); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Front Loaded PTO

Tuition Assistance

Medical, Dental, Vision

401(k) – with Employer Contribution

Job summary

South College is seeking an Operations Administrator for the Nursing School to provide essential administrative support for program operations.

The role requires organizing schedules, coordinating events, maintaining records, and ensuring accurate data entry while interacting with students, faculty, and staff.

A Bachelor’s degree and strong Microsoft Office skills are essential; experience in higher education or healthcare is preferred.

Qualifications

• Bachelor’s degree required; 5+ years of administrative, managerial, or HR experience preferred.
• Minimum 5 years in administrative, office support, customer service, or related roles.
• Proficiency with Microsoft Office (Teams, Word, Outlook, Excel), Adobe, and Zoom.
• Strong organization and deadline-driven work in a fast-paced environment.
• Excellent verbal and written communication with a service-minded approach.
• Ability to handle confidential information with discretion.
• Experience in higher education, healthcare, or student-focused settings preferred.

Responsibilities

• Provide administrative support by compiling data and preparing reports, presentations, and documents.
• Coordinate nursing program schedules, meetings, and events to engage faculty and students.
• Respond to inquiries, manage communications, and route requests to appropriate teams.
• Maintain accurate records and documentation for timeliness and completeness.
• Oversee TEAS testing scheduling, tracking, proctoring, and data entry.
• Coordinate with Admissions and Library on enrollment, re-entry, and testing schedules.
• Order departmental supplies and manage invoices and purchasing requests.
• Set up information sessions, webinars, and PowerPoint presentations.
• Collaborate with external contacts for campus needs and special projects.
• Perform additional duties as assigned.

Skills

Organizational skills

Communication skills

Problem-solving

Interpersonal skills

Attention to detail

Discretion/confidentiality

Independent work

Team collaboration

Education

Bachelor’s Degree

Tools

Microsoft Office

Teams

Word

Outlook

Excel

Adobe

Zoom

Job description

Description

Benefits

• Front Loaded PTO
• Tuition Assistance
• Medical, Dental, Vision
• 401(k) – with Employer Contribution

South College -

We are one of the nation’s fastest growing institutions of higher learning … come grow your career with us.

20,000 Students

10 Campuses

Competency Based Education

Online

Operations Administrator - Nursing School

• Provide administrative support by compiling data and preparing reports, presentations, and other documents to support nursing program operations.
• Adhere to South College’s Commitment to Behavior Standards.
• Respond to inquiries professionally, manage incoming communications, and direct requests to the appropriate team members.
• Oversee nursing program schedules, coordinate meetings, and assist with events that promote faculty and student engagement and a positive experience.
• Maintain records and documentation to ensure accuracy, completeness, and timely processing.
• Compile operational data, leverage software tools to boost daily productivity, and recommend workflow improvements to increase program efficiency.
• Oversee TEAS testing, including scheduling, tracking, proctor coordination, score validation, and data entry.
• Collaborate with Admissions and the Library/Resource Center on enrollment, re-entry, and testing schedules.
• Ensure admitted students are registered and current students scheduled each term.
• Manage departmental ordering (scrubs, pins, book bundles, faculty supplies) and coordinate distribution.
• Submit invoices and manage orders, purchase requests, and check requests in AVID.
• Coordinate nursing program information sessions; set up webinars and maintain PowerPoint presentations.
• Collaborate with external contacts to assist with campus needs and special projects.
• Perform additional duties and special projects as assigned.

Requirements

• A minimum of a Bachelor’s Degree and/or a minimum of 5 years of administrative, managerial, or human resources experience.
• Minimum of 5 years of administrative, office support, customer service, or related experience.
• Proficiency with Microsoft Office applications, including Teams, Word, Outlook, and Excel, Adobe as well as Zoom
• Strong organizational skills with the ability to prioritize work, manage multiple responsibilities, and meet deadlines in a fast-paced environment.
• Excellent verbal and written communication skills, with a professional and service-minded approach.
• Demonstrated problem-solving and analytical abilities, with the confidence to identify needs and recommend effective solutions.
• Strong interpersonal skills and the ability to build positive working relationships with students, faculty, staff, and external partners.
• Exceptional attention to detail and accuracy when handling records, reports, and administrative tasks.
• Ability to exercise sound judgment, maintain confidentiality, and manage sensitive information with discretion.
• Self-motivated, adaptable, and able to work independently while contributing to a collaborative team environment.
• Experience working in higher education, healthcare, or a student-focused environment, preferred
• Experience coordinating schedules, events, or campus operations support activities, preferred