Operations Administrator

AHS Staffing; Frisco (TX); On-site; USD 42,000 - 56,000; Full time

Job summary

AHS Staffing in Frisco, Texas is seeking an Operations Administrator who will independently manage routine operational workflows to support recruiters, clinicians, clients, vendors, and internal partners. The role covers administrative, system, and process work across the clinician and assignment lifecycle, ensuring requests are done accurately and on time.

You will collaborate with Recruiting, Payroll, Credentialing, Sales, Finance, HR, Legal, Marketing, and Technology to keep information

Job description

Founded in 2010 and headquartered in Frisco, Texas, AHS Staffing has grown into a trusted and highly respected organization within our industry. At AHS Staffing, we go beyond simply offering a job to create meaningful, long-term careers. Our people-first approach ensures every corporate team member receives personalized support, competitive and transparent compensation, and access to leaders who understand both your role and your professional goals. We intentionally foster strong leader-to-team member relationships so you are never just another name on an org chart, but a valued contributor whose ideas, growth, and success matter. Our success is built on strong partnerships with our clients and within our internal teams, and we believe that when we truly listen, collaborate, and invest in our people, everyone benefits. That is why so many of our corporate team members build lasting careers here by growing within the organization, referring talented peers, and contributing to a culture rooted in integrity, accountability, and excellence.

At AHSG, we believe great work starts with integrity, which means doing what's right, owning our work, and leading with honesty in every decision. We value innovation because we’re building what's next, and we need team members who challenge the status quo, bring forward new ideas, and help push our organization forward. And we know lasting success only happens through collaboration, where we win together by lifting up the team, building bridges across departments, and working as one to create better outcomes for our clients, candidates, and the communities we serve.

"Do what’s right. Create what’s next. Win together."

The Operations Administrator is responsible for independently managing routine operational workflows that support AHS Staffing recruiters, clinicians, clients, vendors, and internal business partners. This position performs administrative, system, and operational work across multiple areas of the clinician and assignment lifecycle while ensuring requests are completed accurately, timely, and according to established procedures and service expectations.

Building upon the foundational responsibilities of the Associate Operations Administrator, this role operates with greater independence and accountability for assigned queues, processes, records, and follow-up activities. The Operations Administrator resolves standard operational issues, coordinates work across departments, and recognizes when an exception, risk, or nonstandard situation requires escalation.

This role works closely with Recruiting, Payroll, Credentialing, Sales, Finance, Human Resources, Legal, Marketing, and other business functions to maintain operational continuity and accurate information across systems. Success requires strong organization, sound judgment within established guidelines, responsive customer service, and the ability to manage multiple workflows in a fast-paced staffing environment.

Operational Workflow Ownership

• Independently manage assigned operational workflows, queues, shared inboxes, requests, and recurring responsibilities.
• Support workload coverage during periods of increased volume, PTO, vacancies, or changing business priorities.

Customer Service & Business Partnership

• Provide professional and responsive operational support to recruiters, clinicians, clients, vendors, and internal business partners.
• Respond independently to routine questions related to assigned workflows and provide accurate status updates.
• Communicate operational requirements, missing information, next steps, and expected timelines clearly.

Systems Administration & Data Integrity

• Enter, update, review, and maintain accurate information within Bullhorn, Workday, HubSpot, timekeeping systems, and other approved platforms.
• Understand how operational data affects downstream payroll, billing, credentialing, finance, HR, reporting, and assignment activity.

Operational Quality, Compliance & Risk Management

• Follow internal controls, confidentiality requirements, client expectations, and operational standards.
• Identify missing documentation, inconsistent data, incorrect rates, workflow failures, or other risks that could affect clinicians, clients, payroll, billing, or assignments.

Documentation & Process Execution

• Follow established SOPs, process maps, checklists, templates, and workflow requirements.
• Maintain assigned trackers, reports, shared resources, and operational documentation.

Cross-Functional Coordination

• Coordinate routine operational activities across Recruiting, Payroll, Credentialing, Sales, Finance, HR, Legal, Marketing, and Technology.
• Monitor cross-functional dependencies that may affect assignment readiness, payroll accuracy, billing, client service, or recruiter productivity.