Operations & Administrative Programs Specialist

Citizenship and Immigration Services; New York (NY); On-site; USD 65,000 - 85,000; Full time

Job summary

Citizenship and Immigration Services in New York seeks an Operations Support Specialist to assist management in administering a variety of programs, policies and procedures, provide advice, guidance, and instruction concerning administrative programs that include complex and sensitive issues, and provide excellent customer service.

The qualifications include one year of specialized experience at the GS-07 level or education-based substitutions, with the ability to monitor, analyze, and advise on

Qualifications

• One year of specialized experience equivalent to GS-07 in the federal government.
• Experience monitoring administrative programs (budget, personnel, travel, space, vehicle management, security and logistics).
• Ability to collect and analyze information and advise staff on procedures and requirements.
• Education may substitute: Master's degree or two years of grad education, or a J.D./LL.B. for experience.

Responsibilities

• Monitor a variety of administrative programs (e.g., budget, personnel, travel, space, vehicle management, security and logistics).
• Collect and analyze information, office procedures and control systems in support of program evaluations.
• Identify and recommend solutions to administrative problems and provide advice to staff on established methods and procedures.
• Respond to routine questions concerning administrative procedures and requirements.

Skills

Specialized experience

Education

Master's degree or two years grad education

J.D./LL.B.

Job description

Citizenship and Immigration Services in New York seeks an Operations Support Specialist to assist management in administering a variety of programs, policies and procedures, provide advice, guidance, and instruction concerning administrative programs that include complex and sensitive issues, and provide excellent customer service.

The qualifications include one year of specialized experience at the GS-07 level or education-based substitutions, with the ability to monitor, analyze, and advise on