Operations Administrative Assistant

Cathay Home Inc.; Dallas (TX); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Competitive salary

Opportunity for advancement

Paid time off

Job summary

Cathay Home Inc. is seeking an Operations Assistant to support production, inventory and floor operations in our pillow manufacturing facility. You will bridge administration and shop floor tasks, tracking raw materials and coordinating shipments.

The ideal candidate is organized, detail-oriented and able to multitask in a fast-paced environment, with 1–3 years in manufacturing or warehouse roles; proficiency in MS Office and basic ERP experience is a plus.

Qualifications

• 1–3 years of experience in manufacturing, warehouse, or operational support.
• Solid computer skills and familiarity with ERP/inventory tools.
• Strong organizational and multitasking abilities on the floor.

Responsibilities

• Maintain production logs; track daily output, downtime, and labor hours.
• Generate manufacturing orders; distribute daily work tickets to lines.
• Coordinate shipping/receiving; prepare packing slips and schedule freight.
• Assist billing; cross-reference POs with delivery receipts for finance.
• Other general clerical duties as assigned.
• Track inventory levels; perform physical counts of fabrics and materials.
• Monitor scrap rates and report discrepancies to Operations Manager.
• Ensure finished pillows meet weight, stitching, and packaging specs before shipment.

Skills

Manufacturing experience

Attention to detail

Time management

Education

High school diploma or GED

Associate's or Bachelor's degree preferred

Tools

Sage ERP

QuickBooks

WASP Inventory

Google Docs

Job description

Benefits:

• Competitive salary
• Opportunity for advancement
• Paid time off

The Operations Assistant plays a vital role in keeping our pillow manufacturing facility running smoothly, safely, and efficiently. In this role, you will bridge the gap between administrative support and floor operations, handling tasks that range from tracking raw material inventory (foam, fiber, fabrics) to scheduling shipments and updating production logs. The ideal candidate is highly organized, possesses strong communication skills, and thrives in a fast-paced, physical manufacturing environment.

Responsibilities

Production & Administrative Support

• Maintain production logs. Track daily output metrics, machine downtime, and labor hours.
• Generate manufacturing orders. Prepare and distribute daily work tickets to production lines.
• Coordinate shipping and receiving. Prepare packing slips, schedule freight pickups, and verify incoming raw materials.
• Assist with billing. Cross-reference purchase orders with delivery receipts for the finance team.
• Other general clerical duties as assigned.

Inventory & Quality Control

• Track inventory levels. Conduct routine physical counts of fabric rolls, filling materials, and packaging.
• Monitor material waste. Record scrap rates and report discrepancies to the Operations Manager.
• Enforce quality standards. Ensure finished pillows meet weight, stitching, and packaging specifications before staging for shipment.

Floor Coordination & Safety

• Facilitate team communication. Act as the main point of contact between floor supervisors and upper management.
• Promote workplace safety. Ensure compliance with OSHA standards and report any safety hazards immediately.
• Organize facility layouts. Assist in optimizing floor space for incoming inventory and outbound shipments.

Qualifications & Skills

• Experience: 1-3 years of experience in a manufacturing, warehouse, or industrial operational support role preferred.
• Education: High school diploma or GED required; Associate's or Bachelor's degree preferred.
• Software Skills: Proficiency with Microsoft Office (Excel, Word), Googles docs, and exposure to ERP (such as Sage, Quickbooks, Wasp or inventory management systems).
• Physical Stamina: Ability to stand and walk on the manufacturing floor for extended periods and lift up to 20 lbs.
• Core Competencies: Strong attention to detail, excellent time management, and the ability to multitask and pivot priorities quickly.