Operations Administrative Assistant

LHH; Albuquerque (NM); On-site; USD 26,000 - 29,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Life Insurance

Short-term Disability

401K Plan

Paid Leave

Job summary

LHH Recruiting is assisting our client in Albuquerque, NM to hire an Operations Administrative Assistant on a contract to hire basis. The Operations Administrative Assistant supports end to end order and operations workflows to ensure accurate fulfillment, timely delivery, and clear communication across teams and stakeholders.

This role combines structured administrative support, cross functional coordination, schedule management, and data driven reporting to maintain visibility of daily metrics

Qualifications

• 2+ years of experience in operations administration or order management.
• Proficiency with spreadsheets and data analysis; comfortable with ERP/CRM or equivalent tools.
• Strong written and verbal communication; ability to summarize issues and document actions.
• Demonstrated attention to detail and ability to manage multiple priorities and deadlines.
• Experience coordinating across internal teams and external stakeholders to resolve time-sensitive issues.

Responsibilities

• Execute the order fulfillment process, including data entry, processing, tracking shipments, and coordinating rush orders.
• Monitor order status and proactively communicate updates and next steps to stakeholders.
• Run operational reports, manage shared mailboxes and inquiries, organize and maintain documents/records, and perform high accuracy data entry.
• Maintain auditable files and logs to support operational controls.
• Serve as a point of contact between internal teams and external parties to resolve order issues and provide updates.
• Schedule meetings, prepare agendas, and capture action items related to order fulfillment and operations.
• Own the accuracy of the operations dashboard; ensure real time visibility of order status and key metrics.
• Review backlog reports and holds communications; update records and system statuses so holds are current.
• Attend backorder meetings and perform line changes in the system; communicate new ship dates to stakeholders.
• Generate, filter, and manage reports; build spreadsheets, including PivotTables, to analyze operational data.

Skills

Data analysis

Attention to detail

Communication

Multi-tasking

Cross-functional coordination

Tools

ERP systems

CRM systems

Order management software

Job description

Operations Administrative Assistant

LHH Recruiting is assisting our client in Albuquerque, NM to hire an Operations Administrative Assistant on a contract to hire basis. The Operations Administrative Assistant supports end to end order and operations workflows to ensure accurate fulfillment, timely delivery, and clear communication across teams and stakeholders. This role combines structured administrative support, cross functional coordination, schedule management, and data driven reporting to maintain visibility of daily metrics and drive on time outcomes.

Key Responsibilities

Order Management

• Execute the order fulfillment process, including accurate order entry (data entry), processing, tracking shipments, and coordinating rush orders and transfers in accordance with established procedures.
• Monitor order status and proactively communicate updates and next steps to relevant stakeholders.

Administrative Support

• Run operational reports, manage shared mailboxes and inquiries, organize and maintain documents/records, and perform high accuracy data entry.
• Maintain orderly, auditable files and logs to support operational controls.

Coordination & Communication

• Serve as a point of contact between internal teams (e.g., procurement, product/services, sales, finance, shipping, logistics) and external parties (e.g., customers, vendors, suppliers, carriers) to resolve order issues and provide timely updates.
• Document decisions, actions, and follow ups to ensure consistent handoffs across teams.

Scheduling & Planning

• Schedule meetings, prepare agendas, and capture action items related to order fulfillment and operations.
• Coordinate delivery timelines, calculate daily ship dates, and maintain/report daily operational metrics for leadership visibility.

Operations Dashboard Management

• Own the accuracy of the operations dashboard; ensure real time visibility of order status, key metrics, and required actions.
• Audit data inputs and reconcile discrepancies to preserve dashboard integrity.

On Hold Updates

• Review backlog reports and holds communications; update records and system statuses so all holds are current and accurately reflected.

Backorder Meetings & Line Changes

• Attend and actively participate in backorder meetings to review order status, discuss constraints, and collaborate on resolution plans.
• After each meeting, perform line changes in the system (e.g., location updates, part number revisions) and communicate new ship dates to impacted stakeholders.

Reporting & Analytics

• Generate, filter, and manage reports; build and maintain spreadsheets, including PivotTables, to analyze operational data and identify trends or exceptions.

Exceptions Management

• Investigate exception cases to ensure items are staged in the correct shipping location; identify obsolete parts and initiate replacement actions to maintain inventory accuracy and prevent delays.

Qualifications

Required

• 2+ years of experience in operations administration, order management, logistics coordination, or closely related administrative support.
• Proficiency with spreadsheets and data analysisand comfort working in operations systems (e.g., order management, ERP, CRM) or equivalent tools.
• Strong written and verbal communication; able to summarize issues, escalation appropriately, and document actions/decisions with clarity.
• Demonstrated attention to detail, accuracy in data entry, and ability to manage multiple priorities and deadlines.
• Experience coordinating across internal teams and external stakeholders to resolve time sensitive issues.

Pay Details: $19.00 to $21.00 per hour

Search managed by: Chris Collins

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

Equal Opportunity Employer/Veterans/Disabled

Military connected talent encouraged to apply

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.lhh.com/us/en/candidate-privacy

The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

• The California Fair Chance Act
• Los Angeles City Fair Chance Ordinance
• Los Angeles County Fair Chance Ordinance for Employers
• San Francisco Fair Chance Ordinance

Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.