Operations Admin Specialist — CMMS & Customer-Site Support

CMI Management; Des Moines (IA); On-site; USD 23,866 - 33,992; Full time

Job summary

CMI is seeking a Production Control Clerk at its Des Moines, IA site. The role serves as the central point of contact for the CMI team, tenants, and the customer, and performs essential administrative tasks, including tracking work orders, preventive maintenance schedules, and data integrity in the customer database system.

You will monitor the centralized inbox and phone line, manage non-consumable inventory items, and generate reports.

Qualifications

• High School diploma required; Bachelor’s degree preferred.
• At least 3 years of administrative support experience in a high-demand environment.
• Proficiency with NCMMS and/or Maximo is required.
• Excellent written and spoken communication; proactive and organized.

Responsibilities

• Act as central point of contact for the CMI team, tenants, and the customer.
• Oversee tracking and documentation of work orders, PM schedules, and data accuracy in the customer database.
• Facilitate processing of service requests, maintain records, and generate reports.
• Monitor the centralized inbox and toll-free phone line.
• Manage, track, and report on non-consumable inventory (keys, cables, microphones, etc.).
• Inform customer of maintenance or repairs needed to ensure availability.

Skills

Administrative support

Customer service

Data entry

Education

High School diploma; Bachelors preferred

Tools

NCMMS/Maximo

Job description

CMI is seeking a Production Control Clerk at its Des Moines, IA site. The role serves as the central point of contact for the CMI team, tenants, and the customer, and performs essential administrative tasks, including tracking work orders, preventive maintenance schedules, and data integrity in the customer database system.

You will monitor the centralized inbox and phone line, manage non-consumable inventory items, and generate reports.