Admin (Production Control Clerk)

Dexterra Group; Beltsville (MD); On-site; USD 32,000 - 42,000; Full time

Job summary

Dexterra Group in Beltsville, MD is seeking an Admin (Production Control Clerk) to serve as the central point of contact for service requests and to perform administrative functions at the customer site. The role requires tracking work orders, PM schedules, data accuracy, and inventory management while ensuring timely communication with the customer.

Ideal candidates will have a High School diploma (Bachelor's preferred) with 3+ years of administrative support experience in demanding

Qualifications

• Minimum of 3 years in strong administrative support in a high-demand environment.
• Experience with CMMS or maintenance management systems is preferred.
• Proactive, organized and able to communicate with multiple stakeholders.
• Must be able to read, write, speak, and understand English fluently.
• Ability to pass a government background check.

Responsibilities

• Act as central point of contact for the CMI team, tenants, and customer.
• Track and document work orders, PM schedules, and data accuracy in the customer database.
• Process service requests, maintain records, and generate reports as needed.
• Monitor the centralized email inbox and toll-free phone line.
• Manage, disburse, track, and report on non-consumable inventory items.
• Inform customer of required maintenance or repairs to ensure availability.

Skills

Administrative support

Customer service

NCMMS/Maximo experience

Organizational skills

English proficiency

Education

High School diploma

Bachelor's degree preferred

Tools

NCMMS

Maximo

Job description

Company Description

CMI is now a part of the Dexterra Group! CMI Management LLC is headquartered in Alexandria, VA and is a proven provider of efficient business, technology and facilities management solutions designed to help government and commercial clients reduce operational costs, operate at optimum performance and access the information needed for daily and long-term productivity. CMI has been in business for over 30 years and is well established in the federal contracting arena. Please visit www.cmimgmt.com to learn more about our company!

Job Title

Admin (Production Control Clerk)

Job Description

The Admin (Production Control Clerk) is the central point of contact for service requests and performs administrative functions at CMI’s customer site in Beltsville, MD.

Key Job Functions

• Act as a central point of contact for the CMI team, tenants, and the customer.
• Oversee the tracking and documentation of work orders, preventive maintenance schedules, project progress and accuracy of data within the customer database system.
• Facilitate the processing of service requests, maintaining records, and generating reports as needed.
• Monitor the centralized email inbox and toll-free phone line.
• Manage, disburse, track, maintain, report on various non-consumable physical inventory items such as: access control keys, HDMI cables, microphones, laser pointers and power cords.
• Track use and warranties for physical inventory.
• Inform customer of any required maintenance or repairs required to ensure continual availability to customer personnel.
• Other functions may include, but are not limited to: CMMS operations, data management and reporting, parking pass assignment and distribution, conference room scheduling, electronic filing, data analysis, writing correspondence and other administrative functions as assigned by the customer.
• Perform other admin related duties as required.

Qualifications

• High School diploma; Bachelors degree preferred.
• At least 3 years of strong administrative support experience within a high demanding environment with multiple stakeholders.
• Proficiency in the use of the National Computerized Maintenance Management System (NCMMS) and/or Maximo.
• Great customer service skills with a friendly and professional demeanor.
• Must be proactive and organized.
• Must be able to fluently read, write, speak, and understand the English language.
• Must be able to pass a government background check.

Competencies for Success

• Teamwork
• Results orientation/operational excellence
• Holding self and other accountable
• Operational business thinking

All your information will be kept confidential according to EEO guidelines.

CMI is an equal opportunity employer committed to diversity and inclusion. We are pleased to consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veterans’ status, Indigenous status, or any other legally protected factors. Disability-related accommodations during the hiring selection process are available upon request.