Operations Admin - Opportunities Talent - LATAM-20929

somewhere; United States; Remote; USD 11,000 - 15,000; Full time

Job summary

somewhere is seeking an Operations Analyst to coordinate processes, manage workflows, and ensure documentation meets standards. This remote Latin America role requires strong English, organization, and problem-solving skills, with a focus on timely execution and clear communication with stakeholders.

You will oversee task lifecycles, monitor progress, and support transitions and reporting, while leveraging project management tools and AI-driven optimizations to improve efficiency.

Qualifications

• Excellent written and spoken English.
• Ability to manage multiple tasks and deadlines.
• Proactive in identifying challenges and solutions.
• Strong teamwork and communication with stakeholders.

Responsibilities

• Coordinate processes and ensure compliance across tasks.
• Oversee workflow lifecycles from information gathering to deliverables.
• Verify information meets guidelines and expectations.
• Track progress, address delays, and drive timely completion.
• Serve as liaison with stakeholders via phone and email and provide updates.
• Maintain orderly records and reports, support transitions and handovers.

Skills

Communication

Organizational skills

Time management

Problem-solving

Team collaboration

Adaptability

Attention to detail

Tech-savvy

English proficiency

Tools

Project management tools

AI-driven optimizations

Job description

Role: Operations Analyst

Priority Location: Remote Latin America (Brazil & Colombia)

Working Hours: Monday to Friday 9am-5pm ET

Salary Range: $1,000- $1,350 / month

Type of Contract: Independent Contractor

Start Date: ASAP

About the company: Simplifies permit preparation, submission, and tracks nationwide. Our platform handles the paperwork across all municipalities.

About the role:

• Process Coordination & Compliance
• Manage Workflows: Oversee the lifecycle of tasks and projects, including gathering information, completing necessary steps, and ensuring submissions or deliverables are properly handled.
• Ensure Accuracy & Standards: Verify that all required information and documentation meet established guidelines and expectations.
• Monitor Progress & Follow-Ups: Track the status of ongoing tasks, proactively address delays, and facilitate timely completion

• Communication & Customer Support
• Point of Contac
• t: Serve a supporting liaison for stakeholders, providing updates on timelines, requirements, and progress.
• Communication Responsibilities
• : Communicate with 3rd parties through phone calls and emails, address inquiries and concerns professionally, and generate reports to keep teams and stakeholders informed.

• Project & Task Management
• Maintain Workflow Efficiency: Ensure tasks align with established service levels and deadlines.
• Workspace Organization: Assign and manage access to relevant tools and resources, adjust timelines and address critical tasks as needed, and keep progress updates current.
• Support Operations: Assist in transitions and handovers, contribute to presentations and documentation as needed, and maintain accurate records and reports.

• Optimization & Continuous Improvement
• Streamline Processes: Identify opportunities to improve workflows, remove bottlenecks, and enhance efficiency.
• Skill Development: Expand knowledge of industry tools and best practices to improve overall effectiveness.

What You'll Need

• A fast and reliable internet connection is required. Back up connection is recommended.
• Laptop or Desktop with no less than 8 GB RAM, minimum of Intel Core i5 processor or equivalent.
• A quality video camera is recommended for Zoom meetings
• Noise cancelling microphone

Qualifications & Fit

• Excellent Communication: Strong proficiency in English, both written and spoken.
• Organizational Skills: Ability to manage multiple tasks, deadlines, and team needs efficiently.
• Time Management: Ability to prioritize tasks effectively, manage multiple projects simultaneously, and meet deadlines consistently.
• Problem-Solving: Proactive in identifying challenges and implementing effective solutions.
• Team Collaboration: Strong interpersonal skills to ensure alignment and smooth teamwork.
• Tech-Savvy: Proficient in project management tools, including AI-driven optimizations.
• Attention to Detail: Ensures quality control and adherence to project goals.
• Adaptability: Comfortable navigating a fast-paced environment and handling diverse tasks.