Operations Admin, Hub & Customer Care (Part-Time)

Federal Express Corporation; Tampa (FL); On-site; USD 19,000 - 25,000; Part time

Job summary

Federal Express Corporation is seeking a part-time warehouse clerical specialist to support hub and station operations, including linehaul, QA, and customer service. You will handle data entry, reports, and frontline inquiries to help optimize delivery times.

The role requires a High School Diploma or GED and at least 4 years of customer service or clerical experience, preferably in a dock or distribution center setting. Minimal travel and a Sun–Thu schedule 0600–1200p are noted.

Qualifications

• High School Diploma or GED is required.
• At least 4 years of customer service, clerical, or related experience.
• Experience in dock operations or distribution centers is preferred.

Responsibilities

• Provides clerical support to management and operational functions, including photocopying, filing, faxing, emailing and answering calls.
• Reviews, researches, and enters data in systems to support the respective functional area.
• Compiles data and provides regular and adhoc reports to management for review.
• Serves as frontline customer service to receive, resolve and/or elevate inquiries and issues.
• Assists with BC(S)A audit data retrieval for review.
• Coordinates additional QA/Loss Prevention tasks to support timely delivery and loss prevention.
• Manages linehaul/IC related data where applicable and tracks related metrics for reporting.

Skills

Typing

Data entry

Customer service

Time management

Microsoft Office

Education

High School Diploma or GED

Tools

Microsoft Office

Job description

Federal Express Corporation is seeking a part-time warehouse clerical specialist to support hub and station operations, including linehaul, QA, and customer service. You will handle data entry, reports, and frontline inquiries to help optimize delivery times.

The role requires a High School Diploma or GED and at least 4 years of customer service or clerical experience, preferably in a dock or distribution center setting. Minimal travel and a Sun–Thu schedule 0600–1200p are noted.