Operations Admin

Goodmans, Inc.; Phoenix (AZ); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Competitive pay

Opportunities for growth and development

Supportive work environment

Job summary

Goodmans, Inc. is seeking an Operations Administrator to coordinate delivery and installation projects in Phoenix, Arizona. The role requires strong organizational skills and 3-5+ years of relevant experience. Responsibilities include managing schedules, tracking project progress, and communicating with customers. Goodmans values teamwork and offers a supportive environment along with opportunities for growth. Ideal candidates will be detail-oriented, customer-focused, and adaptable in a fast-paced setting.

Qualifications

• 3–5+ years of experience in operations coordination, project coordination, or logistics.
• Experience in office furniture, construction, or a similar industry preferred.
• Ability to manage multiple projects and deadlines simultaneously.

Responsibilities

• Coordinate delivery, installation, service, and repair schedules.
• Communicate with customers regarding project timelines and updates.
• Track project progress and help resolve issues or punch items quickly.

Skills

Operations coordination

Project coordination

Logistics

Scheduling

Strong communication

Organizational skills

Education

High school diploma

Associate’s or bachelor’s degree

Tools

ERP systems

Scheduling software

Microsoft Office

Job description

At Goodmans, we believe great work starts with great people. For more than 70 years, we’ve built a reputation for creating exceptional workplaces — not just for our customers, but for our team too. We’re a family-owned company that values collaboration, continuous improvement, and making each other’s day better.

We’re currently looking for an organized, proactive, and solutions-focused Operations Administrator to help keep our delivery and installation projects running smoothly from start to finish. If you enjoy coordinating moving pieces, solving problems, and working with a team that genuinely supports one another, this could be a great fit.

What You’ll Do

In this role, you’ll help coordinate manpower, scheduling, vehicle assignments, installations, and customer communication across a variety of projects. You’ll work closely with project managers, warehouse teams, installers, vendors, and customers to make sure every project is completed efficiently, safely, and with a high level of service.

Some of your day-to-day responsibilities will include:

• Coordinating delivery, installation, service, and repair schedules
• Creating and reviewing work orders and installation/job packets
• Communicating with customers regarding project timelines and updates
• Working with warehouse and operations teams to coordinate product shipments
• Tracking project progress and helping resolve issues or punch items quickly
• Supporting installation crews and project managers with scheduling and logistics
• Reviewing completed orders and ensuring documentation is accurate and complete
• Helping improve processes, reduce inefficiencies, and support continuous improvement initiatives
• Collaborating across departments to deliver an exceptional customer experience

What We’re Looking For

We’re looking for someone who is dependable, detail-oriented, and thrives in a fast-paced environment. The ideal candidate is a strong communicator who can juggle multiple priorities while keeping projects organized and moving forward.

Qualifications include:

• 3–5+ years of experience in operations coordination, project coordination, logistics, scheduling, or a related role
• Experience in office furniture, construction, installation, or a similar industry is a plus
• Strong organizational and time management skills
• Ability to manage multiple projects and deadlines simultaneously
• Experience working with project managers, vendors, warehouse teams, and installation crews
• Familiarity with ERP systems, scheduling software, and Microsoft Office
• Ability to read floor plans, installation drawings, and project documentation
• High school diploma required; associate’s or bachelor’s degree preferred

What Makes You Successful Here

You’ll do well in this role if you are:

• Customer-focused and responsive
• Accountable and dependable
• Positive, collaborative, and team-oriented
• Comfortable adapting in a fast-moving environment
• Always looking for ways to improve processes and outcomes

Why Goodmans?

Goodmans offers a unique culture built around teamwork, growth, and community. We’ve been family-owned for more than 70 years and are proud to be recognized as a great place to work. Our team members bring their best every day, support one another, and genuinely enjoy what they do.

We offer:

• Competitive pay
• Opportunities for growth and development
• A supportive and collaborative work environment
• A company culture that values people, improvement, transparency, and community

If this sounds like a role where you’d thrive, we’d love to hear from you.

Apply today and let’s start the conversation.

Goodmans is an Equal Opportunity Employer.