Operational Team Manager

Vita Health Group; United States; Remote; USD 70,000 - 110,000; Full time

Benefits offered by this job

Flexible working options

Competitive benefits package

Career progression opportunities

Job summary

Vita Health Group, part of Spire Healthcare Group, is seeking an Operational Team Manager for the Duty and Risk team supporting NHS Talking Therapies services. You will line-manage Duty and Risk Mental Health Practitioners, oversee service delivery, coordinate staff and resources, and ensure clinical practice meets objectives.

Join a collaborative multi-disciplinary environment within the Mental Health Business Unit, with opportunities for professional development and impact on service delivery

Qualifications

• Experience leading teams in health or mental health settings.
• Proven ability to develop and implement policies and procedures.
• Strong data analysis skills using Power BI to support service delivery.

Responsibilities

• Provide line management to the Duty and Risk team.
• Support 7 NHS Talking Therapies services within the Mental Health Business Unit.
• Coordinate staff and resources to ensure efficient service delivery.
• Foster relationships with internal stakeholders and external partners.

Skills

Line management

Multi-disciplinary teamwork

Policy development

Power BI

Communication

Team leadership

Education

Chartered Management Institute / Institute of Leadership and Management

Tools

Power BI

Job description

Role Overview

Vita Health Group (VHG) - part of Spire Healthcare Group - has an exciting development opportunity for an Operational Team Manager within our Duty and Risk team in our NHS Talking Therapies service. In this role you will report to the Operational Duty and Risk Manager and be responsible for managing the day-to-day operations of the Duty and Risk Team supporting 7 NHS Talking Therapies services within the Mental Health Business Unit. You will line-manage a team of Duty and Risk Mental Health Practitioners, including performance management, professional development, and ensuring effective clinical practice to meet service delivery objectives. You will oversee service delivery, coordinate staff and resources, and ensure operational efficiency to meet service goals and performance targets. You will build and maintain effective working relationships with internal stakeholders and external partners to support the service's objectives. This opportunity offers growth and the chance to improve people's day-to-day lives. If you have these skills and attributes and would like to join us, we would love to hear from you.

Key responsibilities

• Experience of line management provision to teams


• Experience working within multi-disciplinary settings


• Experience generating policies and procedural working practises


• Strong familiarity of using PowerBi for data analysis


• Ability to work individually or within a team and foster good working relationships


• Excellent verbal and written communication skills

Desirable

• Charted Management Institute Qualification / Institute of Leadership and Management


• Experience of budget management


• Experience working in mental health and/or employment within related fields

About the Employer

As part of Spire Healthcare, we're proud to build on a legacy of improving lives for over 30 years and continue to deliver primary care physical and mental health services accessed through the NHS, via employer-funded care and at our network of private clinics.

We are an award-winning employer regularly recognised at industry events and our latest employee survey revealed the top reasons for working here as:

• Supportive teams and managers


• A positive and inclusive culture


• Strong well-being and mental health support


• Trust, autonomy and flexibility

We invest in your growth with frequent career progression opportunities and development initiatives including mentoring, secondments, management training and regular clinical CPD webinars. You will enjoy a competitive salary, flexible working options and a comprehensive benefits package - further details here Careers - Vita Health Group.

Equality, Diversity & Inclusion

Equality Diversity & Inclusion We are proud to be an equal opportunities employer dedicated to creating a workplace where everyone feels valued and supported.

We actively support a range of initiatives including:

• Disability Confident Leader


• Positive action through Ethnicity and Gender Matters initiatives


• Employer with Heart and Mindful Employer status


• Menopause Friendly accreditation

If you need any adjustments or assistance during the recruitment process we will be happy to help - please get in touch at