Operational Specialist

Armstrong Transport Group; United States; On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) with match

Paid time off

Job summary

Armstrong Transport Group is seeking a Logistics Coordinator for an in-office role in the United States. You will track shipments, enter orders, and manage the load board while maintaining communication with customers and carriers.

The ideal candidate has strong written and verbal communication, the ability to multitask under pressure, and can work without supervision in a 100% on-site environment. Employee benefits include medical/dental/vision, PTO, and a 401(k) with company match.

Qualifications

• Proficiency in professional oral and written communication.
• Minimum of a high school diploma.
• Ability to work under pressure and multi-task effectively.
• Ability to work without immediate supervision.
• Ability to follow a 100% in-person on-site work model.

Responsibilities

• Track and trace pick-ups and deliveries via phone, e-mail or online
• Enter order information into logistics software and update order status
• Keep load board up to date
• Continuously follow up on shipments to ensure no problems arise
• Provide proofs of delivery (PODs) to customers when required
• Schedule pick-up and delivery appointments as needed

Skills

Professional communication

Work under pressure

Education

High school diploma

Job description

Armstrong Transport Group is a third-party logistics provider headquartered in the vibrant South End neighborhood of Charlotte, NC, with additional locations in Boise, ID, Alpharetta, GA and Schaumburg, IL. Using the power of innovative technology solutions, we create seamless connections for shippers and carriers while delivering exceptional customer experiences. We’re proud to have a diverse community of more than 150 independent agent offices that rely on us to help grow their business and fuel their success. Behind the scenes, our team of over 230 corporate employees provides unwavering support, ensuring that everyone involved in the logistics process receives the care and attention they deserve. Recognized as a US Best Managed Company and a Top Workplace, Armstrong thrives on creating positive experiences and fostering partnerships to help grow careers.

Please note this position is fully in-office.

Responsibilities

• Track and trace pick-ups and deliveries via phone, e-mail or online
• Enter order information into logistics software and update order status
• Keep load board up to date
• Continuously follow up on shipments to ensure no problems arise
• Provide proofs of delivery (PODs) to customers when required
• Schedule pick-up and delivery appointments as needed

Requirements

• Proficiency in professional oral and written communication
• Minimum of a high school diploma
• Demonstrated success in the ability to work under pressure and multi-task effectively
• Ability to work without immediate supervision
• Ability to follow a 100% in-person on-site work model

ATG offers medical, dental, vision, flexible spending, and HSA benefits on the first of the month following the date of hire. Additional benefits include PTO, short- and long-term disability, and 401(k) with up to a 3.5% match.

Armstrong Transport Group, LLC is an equal opportunity employer. We do not discriminate in any aspect of employment based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.