Assistant Operations Manager

The Armstrong Company; Maryland; Hybrid; USD 70,000 - 95,000; Full time

Job summary

The Armstrong Company in Maryland is seeking an Assistant Operations Manager to support the Operations Manager in overseeing local, long distance, and warehousing operations. This role provides backup for day-to-day operations and helps ensure safety, quality, and profitability objectives.

You will coordinate dispatch, training of crews and contractors, monitor DOT safety compliance, manage warehousing staffing, and help maintain billing accuracy.

Qualifications

• Bachelor’s degree or equivalent industry experience.
• 2–5 years in Transportation or Warehousing.
• Experience with ops reporting systems and data analysis.
• Strong communication and leadership skills.

Responsibilities

• Help ensure safety, quality, & profitability goals are exceeded.
• Assist with the planning, dispatch, and training of contractors and crews to maximize revenue and provide excellent service to our customers.
• Assist with safety program to ensure compliance with all Federally Regulated DOT standards and exceed all enterprise safety goals.
• On-call communications for over-the-road drivers.
• Assist with warehousing operations to ensure proper staffing levels and all OSHA standards are met.
• Maintain warehousing systems, procedures, and standards to ensure all storage is accounted for and billed with accuracy and timeliness.
• Ensure that paperwork procedures are implemented for accurate and timely billing of all work performed.
• Assist with shop operations and vehicle maintenance to minimize overall costs and ensure compliance with all DOT standards. Keep vehicle maintenance files in accordance with DOT standards.
• Help with the maintenance of building grounds and warehouses to ensure a clean, safe, and professional operating environment is maintained.
• Serve as the liaison for our contractors for all safety, financial, quality, or operational concerns.
• All other duties assigned by Manager.
• Act in accordance with Armstrong DNA at all times, leading by example for our departments and crews.

Skills

Communication

Leadership

Data analysis

Customer service

Problem-solving

Strategic thinking

Education

Bachelor’s degree or equivalent in related field

Job description

The Assistant Operations Manager has the responsibility of helping the Operations Manager with managing local, long distance, and warehousing operations for the The Armstrong Company. This position will provide backup to the Operations Manager with overseeing the day-to-day operations.

KEY RESPONSIBILITIES:

• Help ensure safety, quality, & profitability goals are exceeded.
• Assist with the planning, dispatch, and training of contractors and crews to maximize revenue and provide excellent service to our customers.
• Assist with safety program to ensure compliance with all Federally Regulated DOT standards and exceed all enterprise safety goals.
• On-call communications for over-the-road drivers.
• Assist with warehousing operations to ensure proper staffing levels and all OSHA standards are met.
• Maintain warehousing systems, procedures, and standards to ensure all storage is accounted for and billed with accuracy and timeliness.
• Ensure that paperwork procedures are implemented for accurate and timely billing of all work performed.
• Assist with shop operations and vehicle maintenance to minimize overall costs and ensure compliance with all DOT standards. Keep vehicle maintenance files in accordance with DOT standards.
• Help with the maintenance of building grounds and warehouses to ensure a clean, safe, and professional operating environment is maintained.
• Serve as the liaison for our contractors for all safety, financial, quality, or operational concerns.
• All other duties assigned by Manager.
• Act in accordance with Armstrong DNA at all times, leading by example for our departments and crews.

MINIMUM QUALIFICATIONS:

• Bachelor’s degree or equivalent industry experience.
• Two (2) to Five (5) years’ experience of Transportation/Warehousing experience.
• Knowledge of sales, operations, warehousing, and customer service.
• Knowledge of operational and quality reporting systems and ability to analyze data.
• Proven communication, strategic thinking, and leadership skills.
• Strong problem-solving ability and analytical skills, including root cause analysis.

PHYSICAL REQUIREMENTS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job:

• Specific vision abilities include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
• While performing the duties of this job, the employee is regularly required to talk and hear.
• This position requires the ability to occasionally lift products and supplies, up to 75 pounds.
• Ability to sit for long periods; stand and walk frequently; and bend, stoop, and reach occasionally.

OTHER DUTIES:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.