Operational Specialist

Vintti; Florida; Remote; USD 70,000 - 95,000; Full time

Job summary

Vintti seeks an experienced Operations Manager to oversee daily operations of our mobile home park communities. This remote role emphasizes resident relations, staff coordination, and process improvements to drive occupancy and NOI.

You will work with the owner to implement SOPs, monitor performance, and manage turnover projects, leveraging Rent Manager and other PM tools to optimize operations from anywhere in the U.S.

Qualifications

• Minimum of 3 years of experience in property management or similar settings.
• Strong problem solving and autonomous work capability.
• Experience with leasing and occupancy improvement strategies.

Responsibilities

• Manage day-to-day operations of mobile home park communities remotely.
• Coordinate with park managers and on-site staff for smooth operations.
• Handle resident relations and address concerns to ensure satisfaction.
• Implement project management strategies for community improvements and efficiencies.
• Facilitate sales/turnover of homes within communities.
• Develop and implement SOPs with the owner.
• Monitor financial performance to improve NOI.
• Report to owner with performance updates.

Skills

Property management

Turnaround projects

Remote coordination

Communication

Organization

Tools

Rent Manager

Job description

We are seeking an experienced Operations Manager to oversee the daily operations of our mobile home park communities. This remote position involves managing community operations, resident relations, park managers, and project management, with a focus on sales of homes during turnover periods. The ideal candidate will be a self-starter with a strong background in property management, particularly in low-income residential settings or mobile home parks.

Key Responsibilities

• Manage day-to-day operations of mobile home park communities remotely, using software tools like Rent Manager.
• Oversee and coordinate with park managers and on-site staff to ensure smooth community operations.
• Handle resident relations, addressing concerns and ensuring community satisfaction.
• Implement project management strategies for community improvements and operational efficiencies.
• Facilitate the sales and turnover of homes within the communities.
• Collaborate with the owner to develop and implement standard operating procedures (SOPs) for community operations.
• Monitor financial performance, identifying opportunities to improve net operating income.
• Report directly to the owner, providing updates on community performance and strategic initiatives.

Requirements

• Minimum of 3 years of experience in property management, preferably in low-income residential settings or mobile home parks.
• Proficiency in Rent Manager software is highly desirable.
• Ability to work independently and autonomously, with strong problem-solving skills.
• Experience in managing turnaround projects, increasing occupancy rates, and leasing processes.
• Strong communication and organizational skills.
• Willingness to build and improve operational processes in collaboration with the owner.
• Ability to manage multiple tasks and adapt to changing priorities.

Nice to Haves

• Experience with additional software platforms related to property management and resident screening.
• Background in affordable housing or Section 8 rentals.
• Experience in remote work environments.
• Familiarity with project management tools and techniques.