Operational Risk Specialist

Jeanne D'Arc Credit Union; Lowell (MA); On-site; USD 29,618 - 44,427; Full time

Benefits offered by this job

Competitive pay

Outstanding benefits

Supportive team environment

Growth opportunities

Job summary

A regional credit union in Lowell, MA is seeking an entry-level Operational Risk Specialist. The role involves managing application security, vendor risk management, and developing operational risk procedures. Candidates should have an associate's degree and two years of relevant experience in banking or IT. The position offers competitive pay and benefits in a supportive environment.

Qualifications

• Two years of banking, security, or IT experience required.
• Must demonstrate good written and verbal communication skills.
• Position requires a high degree of confidentiality.

Responsibilities

• Administers employee access to select business applications and ensures documentation.
• Performs due diligence on third-party service providers for data security.
• Utilizes risk assessment software for vendor and system evaluations.

Skills

Banking

Security

Information Technology

Microsoft Office

Problem Solving

Cognitive Reasoning

Time Management

Communication

Education

Associate's degree or equivalent

Job description

Join to apply for the Operational Risk Specialist role at Jeanne D'Arc Credit Union

Jeanne D'Arc Credit Union provided pay range

This range is provided by Jeanne D'Arc Credit Union. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$21.50/hr - $32.25/hr

Join Our Team and Make an Impact!

At Jeanne D’Arc Credit Union, we don’t just offer jobs— we build careers. With competitive pay, outstanding benefits, a supportive team environment, and endless growth opportunities, you’ll have everything you need to thrive.

We take pride in our team, who go above and beyond to deliver exceptional service and offer smart financial solutions to our members. If you’re looking for a rewarding role where you can make a difference in helping people and giving back to the community, we’d love to have you on board!

Now Hiring: Operational Risk Specialist

As an Operational Risk Specialist, you’ll work under the leadership of the AVP - Compliance to perform functions related to application security administration, third‑party vendor risk management, record retention and destruction, business continuity planning, and other operational risk management functions as assigned. May assist Physical Security Supervisor in assigning building access control devices and procuring security photos or videos for incidents or fraud cases.

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES

• Administers employee access to select business applications, ensuring roles and privileges apply to business needs and are well documented to meet internal audit requirements.
• Performs due diligence on third‑party service providers to evaluate the data security controls in place to protect sensitive data.
• Utilizes risk assessment software programs to identify and assign risk ratings to vendors, technology systems, member information records, and transaction processes.
• Performs business application security reviews to validate user status and data security controls in accordance with defined standards.
• Administers the third‑party contract management software program.
• Develops and maintains operational risk management procedures.
• Performs tasks related to record retention.
• Administers Visa card stock, balancing and maintaining.
• Participates in projects involving the onboarding or modification of a business application or service partner and may assist in business continuity planning and testing.
• Performs other job‑related duties as assigned.

KNOWLEDGE AND SKILLS:

Experience:

• Two years of banking, security, or information technology experience is required.

Education:

• Associate’s degree required or an equivalent combination of education and experience.

Interpersonal Skills:

• Builds relationships and fosters positive interactions with Credit Union team members, members, and vendors by demonstrating friendly, helpful, and efficient service.
• Good written and verbal communication skills, patience, active listening, and sound judgment are required.
• This position requires a high degree of confidentiality.

Other Skills:

• Proficiency with Microsoft Office, business applications, and learning the core system and other related software are required.
• Must have the ability to apply cognitive reasoning to daily tasks, take ownership, and work independently and as part of a collaborative team.
• Must be highly motivated, detail‑oriented, organized, and skillful with time management.
• Efficient with multitasking, problem solving, and practical application.

Your contributions will help our members achieve their financial goals while advancing your career in a dynamic and supportive environment.

Are you ready to grow with us? Apply today!

Seniority level

Entry level

Employment type

Full‑time

Job function

Finance and Sales

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