Operational Readiness Manager - MTA

Socket.dev; New York (NY); On-site; USD 91,000 - 152,000; Full time

Benefits offered by this job

401k match

Health insurance

Dental insurance

Vision insurance

Flexible PTO

Transit benefits

Bonus incentives

Profit sharing

Professional growth

Job summary

Techno Consult Engineering, PC seeks an Operational Readiness Manager for the NYCT CBTC modernization program. You will lead readiness and transformation projects across operations, maintenance, and workflow redesign to ensure a smooth transition to CBTC technology.

Ideal candidates bring extensive transit operations experience, proven change management skills, and the ability to coordinate across large organizations.

Qualifications

• Bachelor’s degree required.
• Extensive experience in transit operations and maintenance, preferably within a large urban rail system.
• Experience leading organizational change management, operational readiness, or transformation initiatives.
• Strong understanding of CBTC systems and their operational impacts.
• Ability to effectively coordinate across large, complex organizations.
• Excellent communication, stakeholder management, and facilitation skills.

Responsibilities

• Develop and implement comprehensive operational readiness and transformation strategies.
• Assess operational, maintenance, staffing, process, and resource gaps associated with CBTC implementation.
• Lead readiness activities and coordinate the development of new workflows, procedures, and processes.
• Partner with leadership and departments to align readiness objectives, resources, and funding needs.
• Communicate operational changes and readiness requirements to leadership, management, and frontline personnel.
• Facilitate workshops, training, and organizational awareness activities.
• Integrate readiness initiatives into program governance, reporting, and continuous improvement efforts.
• Document lessons learned and refine readiness strategies throughout implementation.

Skills

Change management

Stakeholder management

CBTC understanding

Transit operations

Coordination

Communication

Education

Bachelor’s degree

Job description

WHAT YOU'LL DO

Techno is seeking an Operational Readiness Manager to support the NYCT Subway CBTC Modernization Program. This role will lead operational readiness and organizational transformation efforts to prepare subway operations and maintenance teams for the transition from conventional signal systems to Communications-Based Train Control (CBTC) technology.

• Develop and implement comprehensive operational readiness and transformation strategies.
• Assess operational, maintenance, staffing, process, and resource gaps associated with CBTC implementation.
• Lead readiness activities and coordinate the development of new workflows, procedures, and processes.
• Partner with MTA leadership and departments to align readiness objectives, resources, and funding needs.
• Communicate operational changes and readiness requirements to leadership, management, and frontline personnel.
• Facilitate workshops, training, and organizational awareness activities.
• Integrate readiness initiatives into program governance, reporting, and continuous improvement efforts.
• Document lessons learned and continuously refine readiness strategies throughout implementation.

WHAT YOU'LL BRING

• Bachelor’s degree required.
• Extensive experience in transit operations and maintenance, preferably within a large urban rail system.
• Experience leading organizational change management, operational readiness, or transformation initiatives.
• Strong understanding of CBTC systems and their operational impacts.
• Ability to effectively coordinate across large, complex organizations.
• Excellent communication, stakeholder management, and facilitation skills.

COMPENSATION

The anticipated compensation range for this position is between $85-$110/hr. Final compensation will be determined based on experience, qualifications, education, certifications, skills, and work location.

WHY CHOOSE US?

• Competitive salary
• 401(k)-retirement savings plan with employer match
• Health, dental, life and vision insurance
• Flexible paid time off
• FSA/Transit benefits
• Bonus incentives
• Professional growth
• Potential profit-sharing opportunities

ABOUT TECHNO

Around for 25 years, Techno Consult Engineering, PC (Techno) is a rapidly growing engineering and construction management firm shaping the future of infrastructure across the Northeast and Mid-Atlantic. We deliver impactful water/wastewater, transportation, and public works projects for clients including NYCDDC, NYCDEP, and the Port Authority of NY & NJ. With offices in New York City, Princeton, Massachusetts, Washington, D.C., and Baltimore, we combine technical expertise, a commitment to quality, and strong client partnerships to deliver innovative solutions and build resilient communities.

Techno Consult Engineering, PC is proud to be an Equal Opportunity Employer committed to fostering an inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, protected veteran status, or any other characteristic protected by applicable law.