Operational Performance Leader — Hybrid (Dallas)

Southwest Airlines Co.

Little Rock (AR)

Hybrid

USD 125,000 - 138,000

Full time

14 days+

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Benefits offered by this job

Free flights for dependents
401(k) with matching

Job summary

Southwest Airlines Co. in Dallas, TX is seeking a Senior Manager, Operational Performance to lead strategic staffing and operations as a hybrid role.

You will analyze complex data to drive informed decisions and optimize customer support services. The position requires leadership experience and proficiency in staffing models, with a focus on delivering measurable improvements in performance and service levels.

Job description

Southwest Airlines Co. in Dallas, TX is seeking a Senior Manager, Operational Performance to lead strategic staffing and operations as a hybrid role.

You will analyze complex data to drive informed decisions and optimize customer support services. The position requires leadership experience and proficiency in staffing models, with a focus on delivering measurable improvements in performance and service levels.

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