Operational Improvement Principal

Slalom Build

Boston (MA)

On-site

USD 145,000 - 175,000

Full time

14 days+

Get a reply from this employer

Your resume and cover letter, tailored to exactly what they’re hiring for.

Get past ATS filters

Benefits offered by this job

401(k) with a match

Health, dental, & vision coverage

Paid holidays

Well-being reimbursement account

Discounted home, auto, and pet ins. (R

Job summary

Slalom Build is seeking an experienced automation and process-improvement consultant to partner with business and technology leaders in designing scalable solutions. You will drive measurable outcomes using Six Sigma, process mining, and root-cause analysis, while leading workshops to align requirements and prioritize opportunities.

You will develop data-driven business cases, design low-code and automation solutions (Power Platform, UiPath), and advise on AI-enabled workflows.

Qualifications

6–10 years of experience in process improvement, business analysis, or automation consulting.
Ability to work across business and technical teams in complex, matrixed environments.
Strong consulting and stakeholder management skills, with the ability to influence at all levels.
Hands-on experience with low-code and automation tools such as Power Platform and UiPath.
Experience applying process improvement methodologies (e.g., Six Sigma, DMAIC, value stream mapping).
Ability to translate complex business challenges into structured, practical solutions across people, process, and technology.
Comfort working with data to generate insights, build business cases, and support decision-making.
Experience evaluating and applying different automation approaches (RPA, APIs, low-code, AI/agentic automation).
Understanding of emerging AI trends and how they are transforming business operations and process improvement.
Strong communication and presentation skills, including experience working with executive stakeholders.
Collaborative mindset with the ability to influence without authority and drive alignment across diverse teams.
Bachelor’s degree required; advanced degree or process improvement certification (e.g., Lean Six Sigma) is a plus.

Responsibilities

Partner with business and technology leaders to assess current-state processes, identify inefficiencies, and design practical, scalable solutions
Lead process improvement efforts using methodologies like Six Sigma, process mining, and root cause analysis to drive measurable outcomes
Facilitate workshops and stakeholder sessions to align on requirements, prioritize opportunities, and build consensus on transformation initiatives
Develop data-driven business cases that quantify the value of automation, AI, and process improvements
Design and implement low-code and automation solutions (e.g., Microsoft Power Platform, UiPath) to improve operational efficiency
Advise clients on when and how to apply automation, AI-assisted workflows, or autonomous/agentic AI solutions for maximum impact
Ensure solutions are scalable, secure, and aligned to governance and operating model standards
Drive adoption through strong stakeholder engagement, clear communication, and effective change management
Define and monitor performance metrics (KPIs) to track value realization and identify ongoing improvement opportunities
Contribute to innovation by sharing best practices, developing reusable assets, and staying current on emerging automation and AI trends

Skills

Process improvement

Stakeholder mgmt

Consulting

Low-code tools

Automation tooling

Data analytics

AI trends

Executive comms

Education

Bachelor’s degree

Lean Six Sigma

Tools

Microsoft Power Platform

UiPath

Job description

Partner with business and technology leaders to assess current-state processes, identify inefficiencies, and design practical, scalable solutions
Lead process improvement efforts using methodologies like Six Sigma, process mining, and root cause analysis to drive measurable outcomes
Facilitate workshops and stakeholder sessions to align on requirements, prioritize opportunities, and build consensus on transformation initiatives
Develop data-driven business cases that quantify the value of automation, AI, and process improvements
Design and implement low-code and automation solutions (e.g., Microsoft Power Platform, UiPath) to improve operational efficiency
Advise clients on when and how to apply automation, AI-assisted workflows, or autonomous/agentic AI solutions for maximum impact
Ensure solutions are scalable, secure, and aligned to governance and operating model standards
Drive adoption through strong stakeholder engagement, clear communication, and effective change management
Define and monitor performance metrics (KPIs) to track value realization and identify ongoing improvement opportunities
Contribute to innovation by sharing best practices, developing reusable assets, and staying current on emerging automation and AI trends

What You’ll Bring

6–10 years of experience in process improvement, business analysis, or automation consulting
Proven ability to work across business and technical teams in complex, matrixed environments
Strong consulting and stakeholder management skills, with the ability to influence at all levels
Hands-on experience with low-code and automation tools such as Microsoft Power Platform and/or UiPath
Experience applying process improvement methodologies (e.g., Six Sigma, DMAIC, value stream mapping) to deliver tangible results
Ability to translate complex business challenges into structured, practical solutions across people, process, and technology
Comfort working with data to generate insights, build business cases, and support decision-making
Experience evaluating and applying different automation approaches (RPA, APIs, low-code, AI/agentic automation)
Understanding of emerging AI trends and how they are transforming business operations and process improvement
Strong communication and presentation skills, including experience working with executive stakeholders
Collaborative mindset with the ability to influence without authority and drive alignment across diverse teams
Bachelor’s degree required; advanced degree or process improvement certification (e.g., Lean Six Sigma) is a plus

About Us

Slalom is a fiercely human business and technology consulting company that leads with outcomes to bring more value, in all ways, always. From strategy through delivery, our agile teams across 52 offices in 12 countries partner with clients to co-create powerful customer experiences, modern ways of working, and meaningful impact.

What sets us apart? We believe work should be challenging and fulfilling, not perfect, but possible. That’s why we prioritize purpose, flexibility, connection, and recognition, so our people can thrive and love what they do, most days.

Compensation and Benefits

Slalom prides itself on helping team members thrive in their work and life. As a result, Slalom is proud to invest in benefits that includemeaningful time off and paid holidays, parental leave, 401(k) with a match, a range of choices for highly subsidized health, dental, & vision coverage, adoption and fertility assistance, and short/long-term disability. We also offer yearly $350 reimbursement account for any well-being-related expenses, as well as discounted home, auto, and pet insurance.

Slalom is committed to fair and equitable compensation practices.For this role, we are hiring at the following levels and targeted base pay salary ranges: The targeted base salary pay range for Principal is $145,000 to $175,000. In addition, individuals may be eligible for an annual discretionary bonus . Actual compensation will depend upon an individual’s skills, experience, qualifications, location, and other relevant factors. The salary pay range is subject to change and may be modified at any time.

Wearecommittedtopaytransparencyandcompliancewithapplicablelaws.Ifyouhavequestionsorconcernsaboutthepayrangeorothercompensationinformationinthisposting,pleasecontactusat: peopleone@slalom.com .Pleasenote,thisrecipientisnotabletosupportrecruitmentinquiriesbeyondthispurpose.

EEO and Accommodations

Slalomisanequalopportunityemployerandiscommittedtoattracting,developingandretaininghighlyqualifiedtalentwhoempowerourinnovativeteamsthroughuniqueperspectivesandexperiences.Allqualifiedapplicantswillreceiveconsiderationforemploymentwithoutregardtorace,color,religion,sex,nationalorigin,disabilitystatus,protectedveterans’status,oranyothercharacteristicprotectedbyfederal,state,orlocallaws.Slalomwillalsoconsiderqualifiedapplicationswithcriminalhistories,consistentwithlegalrequirements.Slalomwelcomesandencouragesapplicationsfromindividualswithdisabilities.Reasonableaccommodationsareavailableforcandidatesduringallaspectsoftheselectionprocess.Pleaseadvisethetalentacquisitionteamorcontact accomodationrequest@slalom.com ifyourequireaccommodationsduringtheinterviewprocess.

If you're using NVDA, press NVDA key + space to enable focus mode to read the slider properly.

Posting Business Function: Strategy and consulting