Operational Improvement Principal

Slalom; Boston (MA); On-site; USD 145,000 - 175,000; Full time

Benefits offered by this job

401(k) with match

Paid holidays

Parental leave

Health benefits

Job summary

Slalom is seeking a Principal-level automation and process-improvement consultant to partner with business and technology leaders. You will drive scalable solutions, lead Six Sigma and DMAIC initiatives, and facilitate stakeholder workshops to align on priorities.

You’ll quantify automation value with data-driven business cases and implement low-code/automation tools to boost efficiency. The role emphasizes advisory guidance, governance alignment, and change management, with a strong focus on

Qualifications

• 6–10 years of experience in process improvement, business analysis, or automation consulting.
• Experience leading across business and technical teams in complex, matrixed environments.
• Strong consulting and stakeholder management skills; ability to influence at all levels.
• Hands-on experience with Power Platform and UiPath.
• Experience applying Six Sigma, DMAIC, value stream mapping to deliver results.
• Ability to translate business challenges into practical solutions across people, process, technology.
• Comfort using data to generate insights and support decisions.
• Awareness of AI and automation trends.

Responsibilities

• Partner with leaders to assess processes and design scalable solutions.
• Lead process-improvement efforts using Six Sigma, process mining, and root-cause analysis.
• Facilitate workshops and alignment on requirements and priorities.
• Develop data-driven business cases quantifying automation value.
• Design and implement low-code and automation solutions to improve efficiency.
• Advise clients on automation/AI-enabled workflows for impact.
• Define and monitor KPIs to track value realization.

Skills

Process improvement

Business analysis

Stakeholder management

Low-code automation

Data-driven decision making

Communication skills

Collaborative mindset

Education

Bachelor's degree

Lean Six Sigma / advanced degree

Tools

Microsoft Power Platform

UiPath

Job description

• Partner with business and technology leaders to assess current-state processes, identify inefficiencies, and design practical, scalable solutions
• Lead process improvement efforts using methodologies like Six Sigma, process mining, and root cause analysis to drive measurable outcomes
• Facilitate workshops and stakeholder sessions to align on requirements, prioritize opportunities, and build consensus on transformation initiatives
• Develop data-driven business cases that quantify the value of automation, AI, and process improvements
• Design and implement low-code and automation solutions (e.g., Microsoft Power Platform, UiPath) to improve operational efficiency
• Advise clients on when and how to apply automation, AI-assisted workflows, or autonomous/agentic AI solutions for maximum impact
• Ensure solutions are scalable, secure, and aligned to governance and operating model standards
• Drive adoption through strong stakeholder engagement, clear communication, and effective change management
• Define and monitor performance metrics (KPIs) to track value realization and identify ongoing improvement opportunities
• Contribute to innovation by sharing best practices, developing reusable assets, and staying current on emerging automation and AI trends

What You’ll Do

• Partner with business and technology leaders to assess current-state processes, identify inefficiencies, and design practical, scalable solutions
• Lead process improvement efforts using methodologies like Six Sigma, process mining, and root cause analysis to drive measurable outcomes
• Facilitate workshops and stakeholder sessions to align on requirements, prioritize opportunities, and build consensus on transformation initiatives
• Develop data-driven business cases that quantify the value of automation, AI, and process improvements
• Design and implement low-code and automation solutions (e.g., Microsoft Power Platform, UiPath) to improve operational efficiency
• Advise clients on when and how to apply automation, AI-assisted workflows, or autonomous/agentic AI solutions for maximum impact
• Ensure solutions are scalable, secure, and aligned to governance and operating model standards
• Drive adoption through strong stakeholder engagement, clear communication, and effective change management
• Define and monitor performance metrics (KPIs) to track value realization and identify ongoing improvement opportunities
• Contribute to innovation by sharing best practices, developing reusable assets, and staying current on emerging automation and AI trends

What You’ll Bring

• 6–10 years of experience in process improvement, business analysis, or automation consulting
• Proven ability to work across business and technical teams in complex, matrixed environments
• Strong consulting and stakeholder management skills, with the ability to influence at all levels
• Hands-on experience with low-code and automation tools such as Microsoft Power Platform and/or UiPath
• Experience applying process improvement methodologies (e.g., Six Sigma, DMAIC, value stream mapping) to deliver tangible results
• Ability to translate complex business challenges into structured, practical solutions across people, process, and technology
• Comfort working with data to generate insights, build business cases, and support decision-making
• Experience evaluating and applying different automation approaches (RPA, APIs, low-code, AI/agentic automation)
• Understanding of emerging AI trends and how they are transforming business operations and process improvement
• Strong communication and presentation skills, including experience working with executive stakeholders
• Collaborative mindset with the ability to influence without authority and drive alignment across diverse teams
• Bachelor’s degree required; advanced degree or process improvement certification (e.g., Lean Six Sigma) is a plus

About Us

Slalom is a fiercely human business and technology consulting company that leads with outcomes to bring more value, in all ways, always. From strategy through delivery, our agile teams across 52 offices in 12 countries partner with clients to co-create powerful customer experiences, modern ways of working, and meaningful impact.

What sets us apart? We believe work should be challenging and fulfilling, not perfect, but possible. That’s why we prioritize purpose, flexibility, connection, and recognition, so our people can thrive and love what they do, most days.

Compensation and Benefits

Slalom prides itself on helping team members thrive in their work and life. As a result, Slalom is proud to invest in benefits that includemeaningful time off and paid holidays, parental leave, 401(k) with a match, a range of choices for highly subsidized health, dental, & vision coverage, adoption and fertility assistance, and short/long-term disability. We also offer yearly $350 reimbursement account for any well-being-related expenses, as well as discounted home, auto, and pet insurance.

Slalom is committed to fair and equitable compensation practices.For this role, we are hiring at the following levels and targeted base pay salary ranges: The targeted base salary pay range for Principal is $145,000 to $175,000. In addition, individuals may be eligible for an annual discretionary bonus . Actual compensation will depend upon an individual’s skills, experience, qualifications, location, and other relevant factors. The salary pay range is subject to change and may be modified at any time.

Wearecommittedtopaytransparencyandcompliancewithapplicablelaws.Ifyouhavequestionsorconcernsaboutthepayrangeorothercompensationinformationinthisposting,pleasecontactusat: [e-mail] .Pleasenote,thisrecipientisnotabletosupportrecruitmentinquiriesbeyondthispurpose.

EEO and Accommodations

Slalomisanequalopportunityemployerandiscommittedtoattracting,developingandretaininghighlyqualifiedtalentwhoempowerourinnovativeteamsthroughuniqueperspectivesandexperiences.Allqualifiedapplicantswillreceiveconsiderationforemploymentwithoutregardtorace,color,religion,sex,nationalorigin,disabilitystatus,protectedveterans’status,oranyothercharacteristicprotectedbyfederal,state,orlocallaws.Slalomwillalsoconsiderqualifiedapplicationswithcriminalhistories,consistentwithlegalrequirements.Slalomwelcomesandencouragesapplicationsfromindividualswithdisabilities.Reasonableaccommodationsareavailableforcandidatesduringallaspectsoftheselectionprocess.Pleaseadvisethetalentacquisitionteamorcontact [e-mail] ifyourequireaccommodationsduringtheinterviewprocess.