OPERATIONAL EXCELLENCE SPECIALIST I- HYBRID

Cooper University Health Care; Camden (NJ); Híbrido; USD 56 000 - 96 000; Tempo integral

Resumo da oferta

Cooper Norcross Health in Camden, NJ seeks an Operational Excellence Specialist I to apply Lean, Six Sigma and Project Management to strategic projects within Patient Access and Experience. You will plan, lead and manage complex initiatives to reduce variation, eliminate waste and improve patient flow and satisfaction.

The ideal candidate has 1–2 years in a leadership role and a Bachelor’s degree (Master’s preferred); Lean Six Sigma Black or Green Belt training is a plus.

Qualificações

• 1–2 years in a leadership role within a hospital or similar organization.
• 3–5 years leadership experience preferred.
• Proven Six Sigma, Lean or Project Management experience preferred.
• Excellent verbal and written communication skills are essential.

Responsabilidades

• Apply Lean, Six Sigma and PM methodologies to deploy strategic initiatives in Patient Access and Experience.
• Plan, lead and manage complex, value-added projects to reduce variation and waste.
• Harness technology and innovations to improve patient experience and system performance.

Conhecimentos

Leadership

Problem solving

Project management

Lean Six Sigma

Formação académica

Bachelor's degree

Master's degree

Descrição da oferta de emprego

OPERATIONAL EXCELLENCE SPECIALIST I - HYBRID

Camden, NJ | Job ID 73186 | Full Time | Day | Specialty Other Professional

About us

Cooper Norcross Health, formerly Cooper University Health Care, is a leading academic health system affiliated with Cooper Norcross Medical School of Rowan University. Headquartered in Camden, New Jersey, Cooper Norcross Health has revenues of more than $3 billion and an A+ credit rating from both S&P and Fitch Ratings.

Cooper Norcross Health has nearly 14,000 team members, including more than 2,200 nurses, more than 1,200 employed physicians representing 95 specialties and subspecialties, and more than 700 advanced practice providers.

The health system operates MD Anderson Cancer Center at Cooper as well as four hospitals - its 663-bed flagship Cooper Norcross University Hospital in Camden, its 229-bed Cooper Norcross University Hospital Cape Regional in Cape May Court House, Children's Hospital at Cooper Norcross Health in Camden, and The Recovery Village Cherry Hill at Cooper, a substance abuse rehabilitation and inpatient treatment facility, in partnership with American Recovery Services.

Cooper Norcross University Hospital in Camden is the only Level 1 Trauma Center in South Jersey and the busiest in the region. The hospital has been recognized as a top-performing regional hospital by U.S. News & World Report's Best Hospitals annual survey for eight years.

More than 2.54 million patients visit Cooper Norcross Health facilities annually. Its ambulatory network encompasses three outpatient surgery centers, seven urgent care centers, a wound care center, and more than 130 physician, physical therapy, and radiology offices extending from the Delaware River to the New Jersey shore.

Cooper Norcross Health, a not-for-profit health system, was named one of America's Best Large Employers for 2026 by Forbes, ranking among the top 200 in the nation. Visit CooperHealth.org (opens in new window) to learn more.

Short Description

The Ops Excellence Specialist I is responsible for applying Lean, Six Sigma and Project Management methodologies to deploy strategic projects aimed at reducing variation and eliminating waste within the Patient Access and Experience pillar. This includes harnessing technology and other innovations to improve the health of those we serve, focusing on exceptional patient/consumer experience and improved system performance. The Specialist will plan, lead, and manage complex and value-added projects.

Experience Required

• Minimum of (1-2) years' experience required in a leadership role within Cooper University Hospital or another similar organization
• 3-5 years leadership experience preferred
• Proven Six Sigma, Lean or Project Management experience preferred
• Proven problem solving skills

Education Requirements

Bachelor's Degree required. Master's degree preferred

License/Certification Requirements

Preferred trained as Lean Six Sigma Black or Green Belt (i.e. ASQ certification, GE Leadership Development Training, Cooper University Health Care or an Accredited University program). Change Agent trained desired.

Special Requirements

Excellent verbal and written communication skills are essential. Meeting facilitation and project management skills are highly preferred.

Hourly Rate Min $41

Hourly Rate Max $70

The New Jersey Pay Transparency Act requires disclosure of the pay range for this position.

A salary offer will vary based on the job role, candidate experience, qualifications, internal pay equity and market data.

Cooper University Health Care is an Equal Opportunity Employer and is committed to equal employment opportunity for all team members. All employment decisions are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, or any other status protected by law or regulation. To request reasonable accommodation, contact [e-mail]