Operational Excellence Leader — Lean Six Sigma

McLeod Software; Birmingham, Northern (AL, KY); Hybrid; USD 90,000 - 130,000; Full time

Job summary

McLeod Software is seeking a strategic, hands-on Continuous Improvement Leader in Birmingham, AL. The role focuses on solving complex business problems, aligning improvement efforts with business goals, and empowering teams to achieve operational excellence.

You will lead cross-functional initiatives, facilitate Kaizen events, and coach leaders on Lean Six Sigma principles while building organizational capability through training and workshops.

Qualifications

• 5+ years leading continuous improvement initiatives in service, software, tech, or manufacturing.
• Proven success delivering measurable operational improvements via Lean, Six Sigma, or similar.
• Experience leading cross-functional projects with multiple departments/stakeholders.
• Excellent communication, facilitation, coaching, and presentation skills.

Responsibilities

• Develop and execute McLeod Software's continuous improvement strategy aligned with business objectives.
• Partner with leaders across the organization to identify opportunities that improve quality, efficiency, productivity, and customer satisfaction.
• Lead high-impact improvement initiatives from discovery through implementation and long-term sustainability.
• Facilitate Kaizen events, process improvement workshops, and root cause analysis sessions.
• Coach leaders and employees on continuous improvement principles, problem-solving techniques, and change management.
• Develop engaging training materials and facilitate workshops that build organizational capability.
• Influence and inspire cross-functional teams without direct authority while fostering collaboration across departments.

Skills

5+ years experience

Lean Six Sigma

Cross-functional leadership

Communication & coaching

Tools

Power BI

Visio

Excel

Word

PowerPoint

Job description

McLeod Software is seeking a strategic, hands-on Continuous Improvement Leader in Birmingham, AL. The role focuses on solving complex business problems, aligning improvement efforts with business goals, and empowering teams to achieve operational excellence.

You will lead cross-functional initiatives, facilitate Kaizen events, and coach leaders on Lean Six Sigma principles while building organizational capability through training and workshops.