Operation Supervisor- Weekend

Shipfusion; East York (PA); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

MacBook provided

Health & Dental coverage

15 days PTO + 5 wellness days

Employee discounts

EAP

Calm app subscription

Company social events

Job summary

Shipfusion is seeking an Operations Supervisor for our new fulfillment center. Lead a team to drive efficiency, safety, and employee engagement in a fast-paced warehouse environment.

You will oversee daily activities, coordinate with support teams, and implement innovative solutions to meet service levels and client needs. Prior supervisory experience in warehousing is required, with a focus on accuracy and teamwork.

Qualifications

• 5+ years experience leading an operations team in a warehouse environment.
• Ability to learn new technologies and custom proprietary software quickly.

Responsibilities

• Supervise warehouse operations to maximize efficiency and customer satisfaction.
• Manage daily activities including order fulfillment, quality assurance, inventory control, and logistics coordination.
• Collaborate with Customer Support and Account Manager teams to meet client deliverables.
• Lead a productive, engaged team while removing obstacles to drive efficiency.

Skills

Team leadership

English fluency

Communication

OSHA knowledge

Excel/Sheets

Education

High school diploma or equivalent

College degree preferred

Tools

Microsoft Excel

Google Sheets

Job description

Job Hours: Saturday, Sunday, Monday - 6:00am - 6:00pm

The Opportunity:

As an Operations Supervisor, you will be a key leader in our brand new fulfillment center leading a team to drive operational efficiency and employee engagement.

Responsibilities:

• Ensure the warehouse operates at maximum efficiency, with customer satisfaction being the primary goal by managing, organizing, training, and providing direction for a team of warehouse employees
• Achieving all operational goals and service levels alongside the operations leadership team
• Finding creative solutions for day-to-day operational challenges
• Maintain a safe and healthy work environment ensuring policies and procedures are followed
• Direct and manage team in a way that promotes equality, consistency, and the feeling of value from team members

Daily and Monthly Responsibilities

• Supervise daily activities of the warehouse including order fulfillment, quality assurance, inventory control, and logistics coordination
• Manage eCommerce order fulfillment while achieving established service levels
• Work directly with our Customer Support and Account Manager teams to ensure client deliverables are met
• Oversee dynamic and changing customer needs such as special packaging, kitting, and bundling projects
• Lead a highly productive and engaged team while removing obstacles to drive operational efficiencies
• Support new client onboarding and creative fulfillment processes
• May be required to perform other duties to meet the ongoing needs of the organization.

What You’ll Bring to the Team (Required Skills & Abilities):

• 5+ years experience leading an operations team in a warehouse environment
• Ability to learn new technologies and custom proprietary softwares quickly
• Ability to hire, coach, train, and manage a team of 10 to 50 employees
• An ability to learn and adapt quickly in a fast paced changing environment
• Detail Oriented, Strong Interpersonal and Communication Skills
• Fluent in English (Spanish is a plus)
• Understanding of OSHA and regulatory compliance is a plus
• High school diploma or equivalent (College degree preferred)
• Experience with Microsoft Excel or Google Sheets

Attractive Salary and Lucrative Compensation Plan:

Earn what you deserve with our competitive and rewarding salary package.

Comprehensive Health and Dental Coverage:

Enjoy peace of mind with health and dental benefits for you and your loved ones, starting from day one.

Generous Vacation Time:

Recharge and explore with 15 days of paid vacation and 5 paid wellness days.

Cutting-Edge Tech Setup:

Receive a brand-new MacBook shipped to you, plus a budget to personalize your workspace with peripherals of your choice.

Vibrant Company Social Events:

Connect and celebrate with exciting social events that bring our team together.

Exclusive Employee Discounts:

Enjoy special savings with our employee discount program on your favorite products.

Employee Assistance Program (EAP):

Access to comprehensive support services that promote employee well-being and work-life balance.

Calm App Subscription:

Receive 100% coverage for the Calm app, providing you with resources for meditation, sleep improvement, and stress management.

Positive Company Culture:

Join a workplace known for its supportive, inclusive, and dynamic culture.

High Employee Retention Rates:

Be part of a company where employees are valued and tend to stay, reflecting our commitment to employee satisfaction and growth.

Compensation Range

$55,000 - $75,000 USD

U.S. Standard Demographic Questions

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Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey.Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiringprocess or thereafter. Any information that you do provide will be recorded and maintained in aconfidential file.

As set forth in Shipfusion’s Equal Employment Opportunity policy,we do not discriminate on the basis of any protected group status under any applicable law.

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection.As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measurethe effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categoriesis as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.