Operation Senior Business Analyst

QVC; West Chester (Chester County); Hybrid; USD 90,000 - 130,000; Full time

Benefits offered by this job

Health care benefits day 1

401(k) plan

Tuition reimbursement

Employee discounts

Job summary

QVC Group, a live social shopping leader, is seeking a Senior Operations Business Analyst to lead enterprise-level analysis, develop executive-ready insights, and mentor analysts across the organization.

The role is hybrid and onsite in West Chester, PA several days per month; relocation assistance is not available. Candidates must reside in PA, NJ, or DE.

You will optimize supply chain and operations, collaborate with cross-functional teams, and influence strategic decisions across the business.

Qualifications

• Bachelor’s degree in a relevant field and 5+ years in business analysis or supply chain analytics.
• Advanced SQL and data modeling experience.
• Proficient with Python or R and analytical tools (Excel, BigQuery, SAS, VBA).

Responsibilities

• Drive optimization across Supply Chain and Operations using modeling and ML.
• Analyze complex problems across systems, risks, and stakeholders.
• Develop predictive and prescriptive reports to inform performance.
• Automate reporting and design tools for data and forecasting.
• Partner cross-functionally to implement innovative solutions.
• Support senior leaders by guiding decisions and mentoring analysts.

Skills

SQL

Python

R

Data modeling

Excel

Education

Bachelor’s degree in a relevant field

Tools

BigQuery

SAS

VBA

Job description

Working at QVC Group means joining a live social shopping company with incredible teams, ambitious projects and amazing careers. QVC Group, Inc. is a Fortune 500 company with six leading retail brands – QVC®, HSN®, Ballard Designs®, Frontgate®, Garnet Hill® and Grandin Road

Your Opportunity, Your Team

The Senior Operations Business Analyst supports QVC and leads complex enterprise-level analysis, develops executive-ready insights and tools, drives cross-functional projects, and mentors analysts across all levels.

Where You’ll Work

This role is hybrid and will require you to be onsite at West Chester, PA several days per month (onsite days are predetermined and standard across the company). Job seekers must reside in one of the following states to be considered:PA, NJ or DE. Relocation assistance is not available for this role.

What You’ll Do

• Drive business optimization across Supply Chain and Operations by applying advanced modelling and machine learning to improve forecasting, inventory placement and fulfilment center product flow.
• Analyse highly complex business problems involving multiple systems, new technologies, significant business impact, risk and competing stakeholder needs.
• Develop predictive and prescriptive reports, metrics and analytical tools to improve decision-making across hourly, daily, weekly and monthly business performance.
• Automate critical reporting and design tools that analyse historical data and market trends to support financial transactions, inventory management, capacity planning and forecasting.
• Partner cross-functionally across programmes, processes, technologies and stakeholder groups to identify innovative solutions that improve efficiency, quality and speed.
• Support senior leaders by influencing strategic decisions, assessing and mitigating risk, recommending new tools or methodologies, and coaching other Business Analysts as needed.

What You’ll Bring

• Education: Bachelor’s or University Degree Bachelor’s in a relevant field.
• 5+ years of experience in business analysis, operations, or supply chain analytics.
• Advanced skills in SQL and strong experience with data modeling.
• Hands-on experience with programming languages such as Python, R, or similar.
• Strong knowledge of supply chain and operations concepts.
• Experience building optimization models and solving complex business problems.
• Proficiency in analytical tools such as Excel, SQL, BigQuery, SAS, or VBA.
• Excellent communication skills, with the ability to present insights to senior stakeholders.
• Strong problem-solving mindset and ability to work independently on complex initiatives.

#LI-SH1

Our Total Rewards package includes benefits you’ll love such as competitive compensation, paid time off, an employee assistance program, parental leave, paid volunteer hours, and amazing company discounts! In our US market, you can also expect health care benefits starting on day 1, 401(k), and tuition reimbursement benefits.

QVC Group is committed to inclusion and belonging for all and ensuring that our workplace provides equal employment opportunities for all team members and candidates and complies with all applicable federal, state, and local laws and regulations. As an equal opportunity employer, QVC Group is committed to a barrier-free employment process. If you need reasonable accommodations/support throughout, please contact us at [e-mail] for assistance.

If provided, salary ranges are a general guideline only, and actual salaries will vary and are based on factors such as a candidate’s qualifications, skills, experience, and geographic location as well as business and market conditions.