Operation Analyst- LTL

TRAFFIX; United States; Remote; USD 55,000 - 63,000; Full time

Benefits offered by this job

Health benefits

401(k)

PTO and personal days

Remote-first

Job summary

TRAFFIX is seeking an Operations Analyst - LTL to optimize transportation operations, analyze shipment data, and drive cost efficiency. You will identify trends and collaborate with carriers and internal teams to implement improvements that boost service levels and profitability.

The role emphasizes data-driven decision making and requires skills in Excel, SQL, and BI tools to build dashboards for leadership. Remote-first with competitive benefits.

Qualifications

• Bachelor’s degree in Business, Supply Chain, Logistics, or related field.
• Experience in transportation operations analysis within LTL or freight logistics.
• Proficiency in data analysis tools such as Excel and SQL.
• Experience with data visualization via Tableau or Power BI.

Responsibilities

• Collect, analyze, and interpret LTL data to identify inefficiencies and improvements.
• Monitor carrier performance and service levels per contracts.
• Develop and maintain dashboards for real-time visibility.
• Collaborate with logistics, procurement, and customer service on process changes.
• Support carrier contract negotiations with data-driven insights.
• Forecast shipment volumes and plan capacity to optimize resources.
• Investigate delays, damages, or billing discrepancies and resolve.
• Stay updated on industry trends and best practices.

Skills

Excel

SQL

Data visualization

Tableau

Power BI

Education

Bachelor’s degree in Business or Supply Chain

Tools

TMS

Freight auditing software

Job description

TRAFFIX is a Third-Party Logistics leader with more than 45 years' experience. We got to where we are by combining our logistics expertise with our ability to attract and retain top talent. From logistics coordinators to warehouse associates and drivers, our team is second to none. If you are driven, ambitious and looking for a high-performance environment where hard work pays off, we want to hear from you.

About the Role:

The Operations Analyst - LTL plays a critical role in optimizing less-than-truckload (LTL) transportation operations to enhance efficiency and cost-effectiveness. This position involves analyzing complex data sets related to shipment volumes, routing, and carrier performance to identify trends and opportunities for improvement. The analyst collaborates closely with logistics, carrier partners, and internal teams to develop actionable strategies that improve service levels and reduce operational costs. By leveraging data-driven insights, the role supports decision-making processes that align with the company’s overall transportation and warehousing objectives. Ultimately, the Operations Analyst ensures that LTL operations run smoothly, meeting customer expectations while maximizing resource utilization and profitability.

The Operations Analyst utilizes analytical skills daily to interpret complex transportation data and generate actionable insights that drive operational improvements. Proficiency in data management and visualization tools enables the analyst to create clear, concise reports and dashboards that inform strategic decisions. Strong communication skills are essential for collaborating with cross-functional teams and negotiating with carriers to ensure service quality and cost efficiency. Problem-solving abilities are applied to address shipment issues and optimize routing and capacity planning. Additionally, knowledge of industry regulations and best practices supports compliance and continuous process enhancement within the LTL transportation environment.

Responsibilities:

• Collect, analyze, and interpret LTL transportation data to identify inefficiencies and recommend improvements.
• Monitor carrier performance metrics and service levels to ensure compliance with contractual agreements.
• Develop and maintain reporting tools and dashboards to provide real-time visibility into operational performance.
• Collaborate with cross-functional teams including logistics, procurement, and customer service to implement process enhancements.
• Support the negotiation and management of carrier contracts by providing data-driven insights.
• Assist in forecasting shipment volumes and capacity planning to optimize resource allocation.
• Investigate and resolve operational issues related to shipment delays, damages, or billing discrepancies.
• Continuously evaluate industry trends and best practices to recommend innovative solutions.

Minimum Qualifications:

• Bachelor’s degree in Business, Supply Chain Management, Logistics, or a related field.
• Proven experience in transportation operations analysis within LTL or freight logistics.
• Strong proficiency in data analysis tools such as Excel, SQL, or similar platforms.
• Excellent communication skills to effectively collaborate with internal teams and external partners.
• Ability to manage multiple priorities and work in a fast-paced environment.
• Experience with transportation management systems (TMS) and freight auditing software.
• Knowledge of LTL carrier networks and industry regulations.
• Skills in data visualization tools such as Tableau or Power BI.
• A certification in supply chain or logistics (e.g., APICS, CSCMP) is a plus.
• Familiarity with contract negotiation and carrier rate benchmarking.
• The salary range for this position is $55,000–$63,000 USD, based on experience, skills, and qualifications + quaterly bonus.
• Competitive health benefits, 401(k), PTO, and personal days.
• Remote-first opportunity offering flexibility and work-life balance.

TRAFFIX gives equal consideration for a job and terms and conditions of employment to all individuals and that the employer does not discriminate based on race, color, religion, age, marital status, national origin, disability or sex including sexual orientation, and gender identity or expression.