Operating Partner (General Manager), Restaurant

Bolay Fresh Bold Kitchen; West Palm Beach (FL); On-site; USD 70,000 - 95,000; Full time

Job summary

Bolay Fresh Bold Kitchen in West Palm Beach, FL is seeking an experienced General Manager to oversee every aspect of restaurant operations and deliver outstanding guest service.

You will manage staffing, scheduling, and training; drive the P&L, budgeting, and cost controls; and lead the team to maintain high standards of cleanliness, food quality, and hospitality. This is a full-time role requiring leadership and a track record in casual dining.

Qualifications

• Bachelor’s degree or equivalent mix of education and experience.
• Minimum of 3 years' salaried manager experience in full-service casual dining.
• Experience with full-service alcohol serving facility desirable.
• Proven track record of maintaining high standards in restaurant cleanliness, sanitation, food quality, and guest satisfaction.
• Strong leadership skills with coaching and motivating a team.

Responsibilities

• Oversee all aspects of restaurant operations.
• Ensure excellent guest service meeting or exceeding expectations.
• Staff adequately and manage scheduling, planning, and daily decisions.
• Control day-to-day operations including P&L and cash procedures.
• Develop annual operating budget with area supervisor; monitor labor, food, beverage, and utilities costs.
• Hire, train, and supervise employees; handle performance and discipline.
• Maintain safety, cleanliness, and quality standards.
• Prepare quarterly sales projections and action plans for approval.

Skills

Leadership

Budgeting

P&L management

Scheduling

Training

Guest service

Compliance

Communication

Education

Bachelor’s Degree

Job description

• Oversee every aspect restaurant operations.
• Ensures excellent guest service that meets or exceeds expectations.
• Ensures that the restaurant is adequately staffed to meet guest needs.
• Controlling day-to-day operations - profit & loss, by following cash control/security procedures, reviewing financial reports, and taking appropriate actions.
• Working with area supervisor to develop the restaurant's annual operating budget and control all profit and loss centers, including food, beverage, supply, utility and labor costs.
• Operating the business in accordance with the company policies and applicable laws.
• Will directly impact interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
• Responsible for all financial (invoices, reporting) and personnel/payroll related administrative duties, completed accurately, on time and in accordance with Company policies and procedures.
• Manage all shifts, which include daily decision-making, staff support, scheduling and planning while upholding standards, product quality and cleanliness.
• Maximizing table turnover, sales per guest, and sales per hour.
• Enforcing safe work behaviors to maintain a safe environment for both guests and crew members.
• Monitor daily activities to ensure quality food and cleanliness standards.
• Meet the restaurant's P&L, and expense goals
• Promoting suggestive selling techniques.
• Maintaining professional behavior while creating a warm, fun, friendly, and hospitable atmosphere.
• Prepare quarterly Sales and projections for area supervisor approval including follow up on store action plans.

Location: West Palm Beach, FL

Employment Type: Full-Time

Salary: Competitive

Job Description

• Oversee every aspect restaurant operations.
• Ensures excellent guest service that meets or exceeds expectations.
• Ensures that the restaurant is adequately staffed to meet guest needs.
• Controlling day-to-day operations - profit & loss, by following cash control/security procedures, reviewing financial reports, and taking appropriate actions.
• Working with area supervisor to develop the restaurant's annual operating budget and control all profit and loss centers, including food, beverage, supply, utility and labor costs.
• Operating the business in accordance with the company policies and applicable laws.
• Will directly impact interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
• Responsible for all financial (invoices, reporting) and personnel/payroll related administrative duties, completed accurately, on time and in accordance with Company policies and procedures.
• Manage all shifts, which include daily decision-making, staff support, scheduling and planning while upholding standards, product quality and cleanliness.
• Maximizing table turnover, sales per guest, and sales per hour.
• Enforcing safe work behaviors to maintain a safe environment for both guests and crew members.
• Monitor daily activities to ensure quality food and cleanliness standards.
• Meet the restaurant's P&L, and expense goals
• Promoting suggestive selling techniques.
• Maintaining professional behavior while creating a warm, fun, friendly, and hospitable atmosphere.
• Prepare quarterly Sales and projections for area supervisor approval including follow up on store action plans.

Requirements

• Bachelor’s Degree or equivalent combination of education and experience
• Minimum of 3 years of experience as salaried manager in full service, casual dining
• Experience with full service alcohol serving facility desirable
• Record of maintaining high standards in restaurant cleanliness, sanitation, food quality, and guest satisfaction
• Demonstrated leadership skills, including coaching, directing, and motivating a team
• Some exposure to P&L and sales building highly desirable